Front Desk Representative

1 month ago


Irving, Texas, United States Planet Fitness - Excel Fitness Full time
{"title": "Member Service Representative Sub", "description": "Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative Sub to join our team at Planet Fitness - Excel Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and supporting the overall success of our clubs.

Key Responsibilities
  • Provide exceptional customer service by responding to member inquiries, resolving issues, and exceeding member expectations.
  • Assist with shift coverage, including checking members into the system, taking prospective members on tours, and facilitating account updates.
  • Respond to member questions and concerns in a timely and professional manner, escalating issues to Assistant Manager or Manager as needed.
  • Perform detailed cleaning in all areas of the facility, maintaining a clean and safe environment for members.
Requirements
  • Exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues.
  • High school diploma or equivalent required; people with positive mental attitudes excel in our team.
  • Punctuality and reliability are essential; customer service background preferred.
  • Demonstrate diplomacy in all interactions, using appropriate behavior and language.
Benefits
  • Free Planet Fitness Black Card Membership for all team players.
  • Financial wellness benefit, MyFlexPay, to help make payday any day.
  • Employee Assistance Program (EAP) for free and confidential access to counseling resources.
  • Plus, paid time off (PTO), paid parental leave, and health insurance benefits for eligible team players.
Work Environment

Our team players and members are our top priority. We follow super-strict safety and cleaning protocols to ensure a safe and healthy environment. We offer a touch-less check-in for our members and promote keeping a safe distance between all.

Our clubs are squeaky clean, with equipment and facilities effectively sanitized against COVID-19. We also offer a range of benefits and perks to support our team players' well-being and success.

", "lang_code": "en"}

  • Irving, Texas, United States Embassy Suites DFW Airport South Full time

    Job SummaryAs a Front Desk Agent at Embassy Suites DFW Airport South, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires a positive and upbeat personality, with a focus on delivering outstanding customer service.ResponsibilitiesGuest Registration: Register guests,...

  • Front Desk Associate

    4 weeks ago


    Irving, Texas, United States Crestview Management, LLC Full time

    Front Desk Associate Job DescriptionAt Crestview Management, LLC, we are seeking a skilled Front Desk Associate to join our team at Marriott Dallas Las Colinas. As a Front Desk Associate, you will play a vital role in ensuring a seamless and welcoming experience for our guests.Key Responsibilities:Warm Welcome: Provide a friendly and professional check-in...

  • Front Desk Ambassador

    4 weeks ago


    Irving, Texas, United States Washington Pointe Las Colinas Full time

    Job OverviewAt Washington Pointe Las Colinas, we are seeking a skilled Front Desk/Concierge to join our team. This role is responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our residents and visitors.Key Responsibilities:Greet and assist residents and visitors in a professional and courteous mannerManage...


  • Irving, Texas, United States Tots 2 Teens Kid Care, PLLC. Full time

    Job DescriptionThe Pediatric Clinic of Tots 2 Teens Kid Care is seeking a skilled Front Desk Coordinator to ensure seamless patient care. Key responsibilities include verifying insurance information, scheduling appointments, and collecting patient co-pays. Additional duties include routing calls to respective departments and performing end-of-day closing...

  • Front Desk Ambassador

    4 weeks ago


    Irving, Texas, United States MSCCN Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Associate to join our team at MSCCN. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess operational needs and address guest requests in a...


  • Irving, Texas, United States Della Infotech Full time

    Job Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Della Infotech. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling administrative tasks, and maintaining a positive and professional atmosphere. Key Responsibilities: ...


  • Irving, Texas, United States Hyatt House Las Colinas Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Hyatt House Las Colinas. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and welcome guests, respond to their inquiries,...


  • Irving, Texas, United States Hyatt House Las Colinas Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Hyatt House Las Colinas. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to all guests, ensuring their needs...

  • Fitness Team Member

    1 month ago


    Irving, Texas, United States Planet Fitness - Excel Fitness Full time

    Job Title: Front Desk SubAt Planet Fitness - Excel Fitness, we're seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sub. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and supporting our front desk operations.Key...


  • Irving, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's, we're looking for a Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing an exceptional customer experience.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point...


  • Irving, Texas, United States SCA Health Full time

    Business Office Representative Clerk - SCA HealthJoin a dynamic team at SCA Health, a leading provider of specialty care services. As a Business Office Representative Clerk, you will play a vital role in supporting the front office operations of our Ophthalmology Surgery Center in Dallas.Key Responsibilities:Provide administrative support to the front office...


  • Irving, Texas, United States Domino's Pizza LLC Full time

    Domino's Store Team MemberAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and Point of Sales System.Create a...

  • Operations Director

    4 weeks ago


    Irving, Texas, United States Fitness Connection Full time

    Operations Manager Job DescriptionFitness Connection is seeking a highly motivated and experienced Operations Manager to oversee the day-to-day operations of our health club. As a key member of our management team, you will be responsible for ensuring the smooth operation of our facilities, providing exceptional customer service, and driving revenue...


  • Irving, Texas, United States Inovar Packaging Full time

    Job DescriptionJob Summary:Inovar Packaging is seeking a highly skilled Sales and Account Development Representative to find label, pouch, and sleeve opportunities in the market that help commercialize or secure our customer's products. This role requires a passion for helping and serving customers through creative problem-solving and a willingness to ask...


  • Irving, Texas, United States Planet Fitness - Excel Fitness Full time

    Job OverviewAs a Front Desk Associate at Planet Fitness - Excel Fitness, you will be the first point of contact for our members and guests. Your role will be to provide exceptional customer service, promote our Judgement Free Zone, and ensure a positive experience for all who visit our club.Key ResponsibilitiesGreeting and Assistance: Greet members and...


  • Irving, Texas, United States Della Infotech Full time

    Job Summary: We are seeking a highly organized and detail-oriented Office Support Associate to join our team at Della Infotech. As a key member of our administrative staff, you will be responsible for providing exceptional support to our office operations, ensuring a smooth and efficient work environment. Key Responsibilities: Cover the front desk while the...

  • Sales Associate

    4 weeks ago


    Irving, Texas, United States Massage Envy Full time

    Job OverviewMassage Envy is seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team.This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and have a strong desire to learn and grow with our company.Key Responsibilities:Drive membership sales and member...

  • Sales Associate

    4 weeks ago


    Irving, Texas, United States Massage Envy Full time

    About the Role:We are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key Responsibilities:Drive...


  • Irving, Texas, United States Baylor Scott & White Institute for Rehabilitation Full time

    Job Summary:Baylor Scott & White Institute for Rehabilitation is seeking a detail-oriented and customer-focused Patient Service Specialist to join our team.Key Responsibilities:Provide exceptional patient service and support to patients and staffManage front office operations, including check-in, check-out, insurance verification, and schedulingOperate a...

  • Night Auditor

    4 weeks ago


    Irving, Texas, United States Fairfield Inn DFW Full time

    Job DescriptionAs a Night Auditor at Fairfield Inn DFW, you will play a critical role in ensuring the accuracy and integrity of our financial records.Key Responsibilities:Perform daily audit procedures to verify revenue postings and balance cash receipts.Verify wake-up call requests and ensure proper handling.Prepare the front office for the 'A' shift and...