Patient Access Coordinator

1 week ago


Rome, New York, United States Rome Memorial Hospital Full time
{"title": "Patient Access Advisor", "description": "Job Summary

Rome Health is seeking a skilled Patient Access Advisor to join our team in the Pre-Registration Call Center. As a key member of our team, you will be responsible for ensuring the efficient and accurate registration of all patients. Your exceptional communication skills and attention to detail will make a significant impact on our patients\u2019 experience.

Key Responsibilities
  • Register and pre-register patients in a timely and accurate manner.
  • Provide estimates for outpatient testing and collect patient email addresses for Patient Portal Facility enrollment.
  • Inform patients of payment options and screen for financial assistance when applicable.
  • Conduct medical necessity screening for Medicare patients and obtain required signatures.
  • Act as a liaison between the facility and patients/families to resolve problems and address complaints.
  • Participate in unit and hospital educational programs to maintain current skills and competency levels.
  • Provide exceptional customer service and maintain a positive learning environment.
Requirements
  • High school graduate or GED equivalent.
  • Data entry and/or PC experience required.
  • Medical terminology coursework or knowledge required.
  • Positive service-oriented interpersonal and communication skills required.
About Rome Health

Rome Health is a non-profit healthcare system based in Rome, N.Y., providing services to patients throughout Central New York. We deliver quality, compassionate medical care for every stage of life.

", "lang_code": "en-US"}

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