BMW Product Specialist

1 day ago


Calabasas, California, United States Bob Smith BMW-MINI Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a BMW Product Specialist. In this role, you will be responsible for providing exceptional customer service and product knowledge to our clients.

Key Responsibilities:

  • Pro-actively approach customers in the showroom to welcome them and see if they need any help
  • Keep up to date with the latest product information
  • Provide customers with specification information about all BMW products
  • Ensure all dealership staff are up to date on the latest product information and that their knowledge is of a high standard
  • Perform high-quality and professional demonstrations of new and used vehicle features
  • Dealership orientation welcome tour – introducing customers to the various points of interest of the dealership
  • Follow-up with prospective buyers post-visit
  • Follow-up with buyers to ensure referral business
  • Responsible for the preparation of the showroom, ensuring a good selection of demo cars are available and that the showroom is always presentable for customers

Requirements:

  • Valid California Driver's license with a clean driving record
  • Prior experience working with customers and providing an exceptional experience
  • Coachable attitude
  • Team-oriented attitude
  • Strong desire to succeed
  • Great customer service skills
  • Excellent appearance, verbal/written communication, strong negotiation and presentation skills

What We Offer:

  • Cafe on site (Breakfast and Lunch Tue-Sat)
  • Employee Vehicle Purchase Program
  • Medical, Dental, Life, Disability, and other insurance products
  • 401k
  • Paid Vacation
  • Opportunities for growth internally

Why Join Our Team?

We pride ourselves on our stellar culture – you should enjoy coming to work every day. Our goal is to create a positive and productive work environment, allowing us to attract the best people in our market.



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