Property Maintenance Manager

2 weeks ago


Houston, Texas, United States Avita Property Management Full time
Job Overview

Avita Property Management is seeking a dedicated Maintenance Supervisor

Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM (overtime as required)

On-call rotations for urgent situations.

Compensation: Starting at $30 per hour

Join our team at Avita Property Management, where we prioritize our employees by providing a competitive salary, flexible schedule, and comprehensive benefits, including:

  • Commission and bonus potential
  • Paid time off and sick leave
  • 11 Paid holidays annually
  • Short and long-term disability coverage
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) retirement plan
  • Opportunities for training, certification, and career advancement
  • Employee recognition initiatives

Avita Property Management is a full-service multifamily organization based in Austin, with properties in various locations.

Role of the Maintenance Supervisor

Reporting to the Property Manager, the Maintenance Supervisor is accountable for all physical operations of the apartment community. This includes coordinating and executing maintenance and repair tasks, ensuring the aesthetic appeal and quality of the apartment units, addressing customer service inquiries, and complying with all safety regulations.

Key Responsibilities:

Maintenance Operations
Oversee all maintenance activities within the community.
Plan and execute preventative maintenance, inspections, lighting audits, and cleaning services.
Maintain accurate documentation for all reporting and record-keeping as per Avita policies.
Conduct daily property inspections to ensure curb appeal and monitor safety concerns.
Coordinate apartment turnover processes, assisting with resident move-outs and renovations.
Adhere to budget guidelines, track operating expenses, and propose cost-saving measures.
Manage inventory and storage, ensuring adequate supplies for maintenance requests and turnovers.
Communicate with the Property Manager regarding capital improvement suggestions and maintenance needs for budget planning.
Coordinate with external service providers, evaluating bids, assessing completed work, and managing invoices for timely payments.
Complete service requests and apartment turnovers in accordance with company policies.
Supervise the use of property maintenance equipment and tools.
Report safety or liability issues to the Property Manager, along with preventative maintenance suggestions.
Conduct and document monthly safety meetings, including training and equipment usage.
Perform additional duties as assigned.

Customer Service
Address service requests from residents and team members promptly, following company protocols.
Deliver exceptional customer service with a professional demeanor towards all clients and colleagues.
Regularly audit the key tracking system.
Participate in after-hours emergency response, ensuring property staff availability around the clock.
Assist at other properties as needed.
Run errands to support property operations as required.

Team Development
Assist the Property Manager in the recruitment of new team members.
Provide training, coaching, and mentorship to staff, ensuring they receive proper guidance.
Foster a collaborative team environment through regular meetings and open communication.
Develop work schedules for service personnel.
Offer continuous feedback to team members and conduct formal performance evaluations, taking corrective actions as necessary.
Recommend adjustments for compensation, promotions, and terminations.



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