Service Coordinator

2 weeks ago


Bozeman, Montana, United States Kendall Automotive Group Full time
About the Role

We are seeking a highly motivated and customer-focused Service Receptionist/Scheduler to join our team at Kendall Automotive Group. As a Service Receptionist/Scheduler, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our service department.

Key Responsibilities
  • Field all calls for the service department, answering client questions and connecting them with the correct service advisor
  • Take messages as needed, greet clients in person occasionally, and complete out-bound calls to schedule service recall appointments and provide service updates
  • Utilize strong communication skills to effectively interact with clients and internal teams
  • Manage multiple tasks and priorities in a fast-paced environment
Requirements
  • High level of customer service experience
  • Strong time management and organizational skills
  • Ability to work in a team environment and communicate effectively with colleagues
  • Comfortable on the phone, taking up to 30 calls per hour
What We Offer
  • Competitive pay and benefits package
  • Opportunities for career growth and development
  • Discounts on parts, service, and vehicle purchases for you and your immediate family
  • Medical, dental, and vision insurance
  • Paid life insurance
  • 401(k) plan with Fidelity
  • Accident and illness supplemental plans

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