Event Experience Coordinator

2 months ago


Bozeman, Montana, United States Montana State Unviersity Full time
{"title": "Event Experience Coordinator", "content": "Job Summary

Montana State University seeks a skilled Event Experience Coordinator to join its Sports Facilities team. This role is responsible for ensuring a seamless and exceptional guest experience at various university events, including athletic competitions, concerts, and conferences.

Key Responsibilities
  • Manage the Guest Services Team, overseeing front-of-house operations and staff scheduling.
  • Collaborate with the Event Manager to develop and implement event strategies, ensuring a "customer-first" approach.
  • Recruit, train, and evaluate team members, maintaining a high level of staff performance and morale.
  • Coordinate with campus clubs, outside groups, and vendors to secure event labor and services.
  • Manage event labor tracking, billing, and uniform distribution.
  • Support the Event Manager in ensuring all front-of-house activities align with event execution.
  • Develop and maintain a comprehensive lost and found system.
  • Provide First Aid, CPR, and AED training for Event Services Division staff.
  • Assist with event setup and teardown, including equipment and furniture management.
  • Perform other duties as needed to support the department's mission.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong organizational and time management skills.
  • Experience in event management, customer service, or a related field.
What We Offer

Montana State University offers a competitive salary, excellent benefits, and a dynamic work environment. If you are a motivated and detail-oriented individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}

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