Salesforce Project Manager

2 weeks ago


Chicago, Illinois, United States Jobot Full time
Position Overview:
This role is hosted by Jobot. We are in search of a skilled and motivated Salesforce Manager to join our esteemed organization within the healthcare sector. The ideal candidate will play a pivotal role in overseeing our Salesforce ecosystem, ensuring it effectively supports our strategic goals.

Key Responsibilities:
  • Manage the daily operations, support, and upkeep of our Salesforce environment and associated systems.
  • Formulate and execute Salesforce strategies that align with our organizational objectives and foster growth.
  • Lead Salesforce initiatives from start to finish, including requirement gathering, solution design, resource management, and timely delivery.
  • Work collaboratively with various teams to pinpoint areas for process enhancement and efficiency improvements.
  • Utilize data analytics to provide actionable insights and recommendations to senior management.
  • Educate users on Salesforce capabilities and best practices to enhance user engagement and productivity.
  • Stay updated on the latest Salesforce features and functionalities, offering suggestions for process enhancements.
  • Ensure data accuracy through quality assurance measures and manage data migrations and integrations.
  • Oversee third-party vendors and consultants to guarantee effective service delivery.
  • Maintain user roles, profiles, security settings, and access controls based on organizational needs.
  • Create and sustain technical documentation and user manuals.

Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or a related discipline.
  • Minimum of 5 years' experience managing Salesforce platforms, ideally within the healthcare sector.
  • Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification is highly desirable.
  • Demonstrated experience in leading large-scale Salesforce projects.
  • Thorough understanding of Salesforce best practices and functionalities.
  • Exceptional project management abilities with a history of delivering complex projects within budget and on schedule.
  • Strong analytical skills, capable of interpreting data and generating insights.
  • Excellent communication skills, able to convey complex information to non-technical audiences.
  • Proficient problem-solving skills, adept at troubleshooting and implementing effective solutions.
  • Experience with data migration and integration is advantageous.
  • Familiarity with healthcare industry practices and regulations is a plus.


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