Bilingual Administrative Coordinator

2 weeks ago

Cincinnati, Ohio, United States Learning Grove Full time

As a vital member of our team, you will deliver exceptional service to all individuals contacting or visiting our organization. This role encompasses administrative support for our Direct Services department.

Key Responsibilities:

Front Desk Operations

  • Manage incoming calls and warmly welcome guests.
  • Ensure outstanding customer service for all visitors and callers.
  • Stay informed about organizational events to effectively respond to inquiries.
  • Handle mail sorting and package reception.
  • Uphold a tidy and inviting reception environment.

Administrative Support

  • Conduct various support tasks, including creating mailings, updating spreadsheets, and organizing documents.
  • Gather information as required.
  • Participate in organizational projects as assigned.

Collaboration with Internal and External Stakeholders

  • Foster constructive relationships with colleagues both on-site and at remote locations.

Additional responsibilities may be assigned as needed.

Required Qualifications:

Candidates should possess a minimum of three years of experience in a customer service capacity. A high school diploma is required, while an Associate's Degree is preferred. Proficiency in Microsoft Office applications, particularly Excel and Word, is essential. A typing speed of at least 50 words per minute is necessary. Candidates must demonstrate basic technical skills, including familiarity with Microsoft Windows and the ability to utilize standard Microsoft Office tools. The ability to manage multiple tasks with attention to detail in a dynamic environment is crucial.

Physical Requirements:

The physical demands of this position reflect those necessary for successful performance of essential job functions. Reasonable accommodations may be made to assist individuals with disabilities in fulfilling these functions.

While executing the responsibilities of this role, employees are regularly required to:

Frequently sit, stand, walk, bend, and lift items weighing up to 20 pounds.

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