Customer Service Representative
2 weeks ago
Advance your career with one of the fastest expanding grocery retailers in the nation. As a key player in our store, whether in the role of a Sales Associate, Cashier, or Stock Clerk, you will represent ALDI and work collaboratively with your colleagues to ensure a remarkable shopping experience for our customers. This involves maintaining product availability, delivering exceptional service, and more. Discover the opportunities that await you.
Position Type: Part-Time
Average Hours: Less than 30 hours per week
Starting Wage: $16.50 per hour
Key Responsibilities:
All duties must be performed with or without reasonable accommodation.
• Work in tandem with team members and relay pertinent information to your supervisor.
• Safeguard the security and confidentiality of documents and data within your area of responsibility.
• Perform additional tasks as assigned.
Cashier Duties:
• Handle customer transactions, maintain cleanliness, and organize merchandise displays effectively.
• Deliver outstanding customer service, assisting shoppers throughout their experience.
• Provide management with feedback regarding products, inventory discrepancies, scanning errors, and general concerns.
• Participate in store inventory assessments as per guidelines and ensure inventory accuracy.
• Follow cash handling policies and procedures to minimize losses.
Stock Clerk Duties:
• Properly stock shelves and rotate products to ensure freshness for customers.
• Adhere to merchandising guidelines to create visually appealing displays.
• Organize incoming inventory and dispose of empty packaging appropriately.
• Operate machinery safely and in accordance with all safety protocols.
Sales Associate Duties:
• Assist with online shopping orders.
• Responsible for both cashier and stock clerk duties as outlined above.
Physical Requirements:
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and navigate the store.
• Stock Clerk & Sales Associate: Ability to stock merchandise from receiving to shelving; capable of placing products weighing up to 45 pounds on shelves at various heights.
Qualifications:
• Must be at least 18 years old.
• Ability to provide prompt and courteous customer service.
• Capability to perform general cleaning tasks to company standards.
• Ability to interpret and apply company policies and procedures.
• Strong verbal communication skills.
• Ability to work independently and as part of a team.
• Effective time management skills.
• Familiarity with the company's products and services.
• Sales Associate & Cashier: Proficient in operating a cash register accurately and efficiently.
• Sales Associate & Cashier: Comply with local and state regulations regarding the sale of alcoholic beverages.
• Sales Associate & Stock Clerk: Capable of safely operating equipment, including electric/manual hand jacks, floor scrubbers, and cardboard balers.
Education and Experience:
• High School Diploma or equivalent preferred.
• Previous experience in a retail setting preferred.
• A combination of education and experience that provides equivalent knowledge.
ALDI offers competitive wages and benefits, including:
- 401(k) Plan
- Company 401(k) Matching Contributions
- Employee Assistance Program (EAP)
- PerkSpot National Discount Program
Additionally, eligible employees may receive:
- Medical, Prescription, Dental & Vision Insurance
- Generous Vacation Time & 7 Paid Holidays
- Up to 6 Weeks Paid Parental Leave at 100% of pay
- Up to 2 Weeks Paid Caregiver Leave at 100% of pay
- Short and Long-Term Disability Insurance
- Life, Dependent Life and AD&D Insurance
- Voluntary Term Life Insurance
ALDI is dedicated to providing equal opportunities for all employees and applicants. As an Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual orientation, gender identity, age, marital status, disability, medical condition, military or veteran status, pregnancy, or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
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