Customer Service Representative

2 weeks ago


Hartford, United States SAINT SOLUTIONS INC Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Competitive Compensation
  • Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities
  • Interact one on one with a high volume of customers
  • collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively



  • Hartford, United States SAINT SOLUTIONS INC Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer...


  • Hartford, United States Closet Factory Full time

    **Job Description** **Office Coordinator/Customer Service Representative** **Closet Factory** **Bethel, CT** We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard working company and are seeking to improve our performance with like-minded team players. We want employees who are...


  • Hartford, United States The Now Consultants LLC Full time

    We are currently looking for individuals to join our vibrant and energetic team. We are currently experiencing a tremendous amount of growth and are looking for **Retail Customer Service Representatives** to play a key role on our team. Team members will act as the main point of contact for all customer relations to provide quality customer service to...


  • East Hartford, United States NEFCO Full time

    Description: Job Summary: The Customer Service Representative will be primarily responsible for handling of the day-to-day customer issues such as customer returns, missing product, missed deliveries, wrong material and sales errors. Job Duties: - Establish strong working relationships with employees and customers to ensure service levels are exceeding...


  • East Hartford, United States NEFCO Corp Full time

    Job Summary: The Customer Service Representative will be primarily responsible for handling of the day-to-day customer issues such as customer returns, missing product, missed deliveries, wrong material and sales errors. Job Duties: Establish strong working relationships with employees and customers to ensure service levels are exceeding customer's...


  • West Hartford, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 2550 Albany Avenue** **City / State: West Hartford, CT US** **Date Posted: January 17, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1197829** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and...


  • Hartford, United States LAZ Parking LTD, LLC Full time

    Job DescriptionJob DescriptionWhat's in it for you? $ 15.69 -17/hour Growth OpportunitiesPay Activ– On-demand access to earned wages, get up to 50% of your earned wages immediately Paid trainingThe following programs are available to help support you as a LAZ employee, free of charge. Health Coaching & Resources One-on-one health coaching is...

  • Sales Associate

    1 week ago


    Hartford, United States Batteries Plus Bulbs Full time

    Welcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer Service Team. Whether full-time or part-time, this Sales Associate position is the dream job for an outgoing, people-person, and forward-thinking individual. If that...


  • New Hartford, United States The Frigault Agency, Inc. Full time

    Job DescriptionJob DescriptionWhen opportunity knocks, dont be afraid to answer!If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, The Frigault Agency, Inc. in New Hartford, NY, might be the right place for you. If you are a motivated self-starter who is always able to provide amazing...


  • Hartford, United States FastSigns Full time

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for...


  • East Hartford, United States U.S. Environmental Rental Full time

    Job DescriptionJob DescriptionObjectiveCustomer service is not only the heart of our product, but also what distinguishes us from the competition. We pride ourselves on being responsive and creative. Therefore, CSR's must be friendly, diplomatic, and organized. They are expected to work with our clients, as well as other associates throughout our...


  • Hartford, United States The Hartford Full time

    CRS/Billing Spec I - OK10LN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. ABOUT THIS OPPORTUNITY: As a Customer...


  • Hartford, United States Mr Stax - Wingstop Full time

    *WEEKLY PAY* Come be part of our opening, and our growth. We are looking to hire Customer Service Reps Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are...


  • Hartford, United States Frontier Communications Full time

    **Multifamily Customer Success Representative** **What we’re seeking**: The Multifamily Customer Success Representatives will play a pivotal role in our expanding Multifamily (MDU) Sales Team to help drive penetration and profitability within the segment. You will be the primary point of contact for our customers, responsible for building and maintaining...


  • Hartford, Connecticut, United States Cintas Full time

    Requisition Number: 174342Job DescriptionCintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position...


  • East Hartford, United States Duo-Fast Northeast Full time

    Duo-Fast Northeast, an industrial and construction products distributor, located in East Hartford, CT. is seeking a detail-oriented, well organized person to join our team. Hours are Monday through Friday 8:30 am to 12:30 pm. This self-motivated individual will be required to possess the following: - Professional and Upbeat customer service skills - Works...


  • Hartford, United States Veolia WTS Full time

    **Company Description** As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for customers in a variety of locations. This mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange (IX),...


  • New Hartford, United States Mark Kotary - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • Hartford, Connecticut, United States Grainger Businesses Full time

    Work Location Type: Onsite We're hiring a part-time 30-hour on-site services representative in Groton, New London As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology...


  • HARTFORD, United States Grainger Businesses Full time

      Work Location Type: Onsite    We’re hiring a part-time 30-hour on-site services representative in Groton, New London    As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products...