Specialty Account Manager

5 days ago


Springfield, Illinois, United States CSI Pharmacy Full time

Job Summary:

Csi Pharmacy is seeking a highly skilled and experienced Specialty Account Manager to join our team in the Chicago Central territory. As a key member of our sales team, you will be responsible for establishing and maintaining relationships with referral sources in designated sales territory/region.

Key Responsibilities:

  • Collaborate with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.
  • Formulate a business plan to achieve and exceed forecasted annual sales revenue goals.
  • Actively prospect referrals from present and prospective customers.
  • Handle customer complaints in accordance with Company policies and advise management promptly.
  • Develop territory plans to obtain optimal efficiency in servicing customer needs and marketing seeking new business/customers.
  • Educate referral sources on all CSI services relating to customer needs and benefits.
  • Create competitive strategies and routing based upon market trends.
  • Comply with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.
  • Complete and submit all required reports and administrative duties in a timely manner.
  • Maintain current files and other records in accordance with Company instructions and requirements.
  • Meet established Company standards for the following:
    • Selling skills
    • Product knowledge/competitive knowledge
    • Account and territory penetration
    • Professional appearance and conduct
    • Keeping expenses within Company sales budget
  • Collaborate with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.
  • Assist management in special assignments, such as market tests, surveys, developing budgets and territory analysis in assigned areas.
  • Provide high-quality services to the home-care patient and the home-care referral source.
  • Attend and participate in conventions, trade shows, and in-services relating to IV therapy.
  • Consistently represent the company in an ethical, professional manner.
  • Maintain effective working relationships and cooperate with all personnel in the Company.
  • Perform other duties and responsibilities as assigned.

Requirements:

  • Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible.
  • Must possess the ability to multi-task and frequently change direction.
  • Must have and maintain a valid driver's license, maintain automobile insurance coverage, and have access to a reliable automobile.

Preferred Qualifications:

  • College degree preferred or equivalent experience.
  • Minimum two years medical sales or equivalent experience.
  • Home infusion or specialty pharmacy experience a plus.


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