Crisis Intervention Specialist
2 weeks ago
About Resources for Human Development
RHD is a national, comprehensive human services organization dedicated to empowering individuals and building stronger communities. Our mission is to provide compassionate, effective, and innovative services that support people of all abilities in achieving their highest level of independence.
Position Summary
As a Crisis Intervention Specialist, you will play a vital role in providing immediate support and resources to individuals experiencing mental health crises. You will work collaboratively with consumers, families, and community partners to de-escalate situations, assess needs, and connect individuals with appropriate services.
Essential Duties and Responsibilities
- Provide crisis intervention services via telephone, including screening calls, offering counseling, and connecting individuals with necessary resources such as mobile or residential crisis intervention programs.
- Deliver direct support to residents in a residential setting, assisting with daily living activities, medication administration, and maintaining scheduled appointments.
- Collaborate with community personnel involved in providing crisis services, acting as a consultant and resource for effective intervention strategies.
- Conduct mobile crisis interventions in the community, offering supportive services, diverting hospitalizations and police involvement whenever possible.
- Complete all required documentation accurately and efficiently, adhering to RHD, funder, licensing, and accreditation standards.
- Engage in community outreach and build relationships with local organizations to enhance service delivery and support networks.
Qualifications
- Bachelor's degree in social work, psychology, or a related field preferred.
- Experience working with individuals experiencing mental health crises is highly desirable.
- Strong communication, interpersonal, and problem-solving skills are essential.
- Ability to work independently and as part of a team in a fast-paced environment.
- Valid driver's license and reliable transportation required for mobile crisis interventions.
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