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East Stroudsburg, Pennsylvania, United States Resources for Human Development Full timeAbout the RoleWe are seeking a highly skilled and compassionate Crisis Worker to join our team at Resources for Human Development. As a Crisis Worker, you will play a critical role in providing direct services to consumers, significant others, and collateral resources, while assisting consumers in reaching their treatment goals.Key ResponsibilitiesTelephone...
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Crisis Intervention Specialist
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Stroudsburg, Pennsylvania, United States Resources For Human Development Full timeJob Title: Crisis WorkerJob Type: Full-timeDescription:Crisis Worker - Overnight Residential/PhoneReports to: Program DirectorPosition Summary:Under the authority of Management, the Crisis Worker ensures that all operating procedures and regulations are followed. The Crisis Worker provides direct services to consumers, significant others, and collateral...
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Crisis Intervention Specialist
6 days ago
East Stroudsburg, Pennsylvania, United States Family Practice & Counseling Network Full timeJob SummaryThe Crisis Worker will provide direct services to consumers, significant others, and collateral resources, assisting consumers in reaching goals set in treatment.Key ResponsibilitiesConduct psycho-educational, skills training, and supportive crisis counseling in residence or community.Observe all scheduled and as needed medication observations and...
Crisis Intervention Specialist
2 months ago
Position Title: Crisis Worker - Residential
Reporting Structure: Reports to the Program Director
Position Summary:
The Crisis Worker operates under the guidance of Management to ensure adherence to all operational protocols and regulations. This role involves delivering direct support to clients, their families, and associated resources, facilitating the achievement of treatment objectives.
Work Schedule:
Friday, Saturday, Sunday, Monday from 4:30 PM to 12:30 AM
Key Responsibilities:
- Telephone Crisis Management: Handle calls to the National Suicide Lifeline, assess incoming inquiries, and provide suitable telephone counseling, consultation, evaluation, and referrals to necessary services, including Mobile and/or Residential Crisis Intervention.
- Residential Crisis Duties: Responsibilities include early wake-ups, daily scheduling, meal preparation, and maintaining approved appointments as directed by supervisory staff.
- Community Engagement: Offer referral and case management services to clients and families during interactions, whether via phone, in the community, or at the residence prior to discharge.
- Medication Oversight: Observe and assist with scheduled and as-needed medication checks, under the direction of the Residential Nurse, including monitoring vital signs.
- Psycho-Educational Support: Conduct skills training and supportive crisis counseling in both residential and community settings.
- Client Interaction: Dedicate at least 75% of scheduled time to direct interactions with clients, whether face-to-face or via telephone.
Administrative Duties:
- Complete all required documentation as per RHD, funding bodies, and licensing/accreditation standards.
Community Interaction:
- Engage in community activities and teamwork, providing referrals and case management services to clients and families during contact.
- Perform additional tasks as assigned.
Qualifications:
- A Bachelor's degree is preferred, with coursework in sociology, social work, psychology, gerontology, or related fields.
- A high school diploma or equivalent is required, along with 12 semester credit hours in relevant social sciences.
- A minimum of 2 years of experience in human services, including at least one year in mental health direct care.
Working Conditions:
This role is set in a residential or community environment. Employees may frequently need to stand, walk, lift, and reach. Willingness to travel as required for job responsibilities is essential.
Physical Requirements:
- Medium lifting capacity: able to exert up to 50 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 10 pounds constantly.
Additional Requirements:
Mobile units may be required to drive within the service area and provide support in the community.
Reporting Relationships:
- Direct Supervisor: Assistant Unit Director
- Direct Reports: None
- Support to: Program Specialist, Mental Health Professional
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
