Patient Services Coordinator
1 week ago
About the Role:
We are seeking a highly skilled and detail-oriented Patient Services Coordinator to join our team at Pennsylvania Medicine. As a key member of our Access Center, you will play a vital role in ensuring the smooth operation of our daily schedule and providing exceptional patient care.
Key Responsibilities:
- Operational Management: Oversee the daily schedule and operations of assigned areas, ensuring seamless communication and collaboration with staff and management.
- Patient Focus: Maintain a patient/customer focus and deliver high-quality care, adhering to regulatory standards and best practices.
- Administrative Support: Provide administrative support as needed, including developing and maintaining schedules and templates, running financial reports, and resolving work queues.
- Performance Management: Monitor and coach performance metrics, ensuring staff are meeting expectations and providing opportunities for growth and development.
- Communication: Communicate effectively with management and staff, participating in interviewing and training new hires, and providing feedback and coaching as needed.
Requirements:
- Education: High School Diploma/GED (Required)
- Experience: 3+ years of medical office experience
- Credentials: Advanced degree preferred
What We Offer:
We offer a comprehensive compensation and benefits program, including tuition assistance. As a valued member of our team, you will have opportunities for growth and development, working alongside top professionals in clinical, technical, and business disciplines.
Equal Opportunity Employer:
We are committed to diversity and do not discriminate on various grounds.
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