Patient Service Coordinator
6 days ago
Job Summary:
JobRialto is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, scheduling appointments, and handling patient calls.
Key Responsibilities:
- Check patients in and out, and schedule appointments with healthcare providers
- Answer and triage patient calls, providing accurate and timely information
- Work in our electronic health record system, EPIC, to manage patient data and communicate with healthcare teams
- Process referrals, precertifications, and other administrative tasks
- Provide exceptional customer service, responding to patient inquiries and concerns in a professional and empathetic manner
Requirements:
- 1+ year of experience in a healthcare customer service or medical office setting
- Strong communication and interpersonal skills, with the ability to work effectively with patients, healthcare providers, and internal teams
- Proficiency in EPIC or other electronic health record systems
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
What We Offer:
JobRialto offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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