Client Relationship Manager
2 days ago
The Client Relationship Manager is a key role within Citigroup Inc, responsible for building and maintaining strong relationships with clients. This position requires a seasoned professional with in-depth knowledge of banking and financial services, as well as excellent communication and interpersonal skills.
Key Responsibilities:- Deepen relationships with clients through proactive communication and needs assessment.
- Manage internal departments to address customer service issues and ensure seamless client experience.
- Introduce solutions to clients to build and strengthen their portfolios.
- Work with product specialists and subject matter experts to structure customized solutions that meet clients' individual needs.
- Identify cross-sell opportunities to deepen and increase share of wallet.
- Drive innovation in solutions provided to clients and further develop business opportunities.
- Support Senior Relationship Managers in structuring deals that balance risk and reward.
- Maximize client experience through proactive sharing of market updates, trends, and intelligence.
- Assist in research and identification of prospective clients and network with clients to identify new business opportunities.
- Prepare and oversee new transaction submissions and annual reviews for submission to the in-business credit lending management and independent risk department.
- Actively protect Citi's assets and reputation by being the first line of defense from credit risk management perspective.
- Ensure compliance with regulatory requirements and Citi's policies and guidelines at all times.
- 5-8 years of experience in banking and financial services.
- Sound knowledge of banking and investment products and processes.
- Demonstrates core credit skills and intermediate level of Early Warning Detection skills.
- Demonstrates ability to close deals and proficiently manage the credit origination process.
- Excellent interpersonal, communication, and influencing skills.
- A self-starter with a positive and can-do approach, embracing changes and being bold.
- High level of energy, enthusiasm, and motivation.
- Ability to work effectively in a team setting and adapt priorities based on the latest data insights.
- Bachelor's/University degree or equivalent experience.
Commercial and Business Sales
Job Family Group:Relationship ManagementTime Type:
Full time
Primary Location:New York, NY, USA
Primary Location Full Time Salary Range:$121,000 - $181,800
Citi offers competitive employee benefits, including medical, dental, and vision coverage, 401(k), life, accident, and disability insurance, and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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