Front Office Associate
20 hours ago
Located in the heart of Napa Valley, The Meritage Resort and Spa is a world-class luxury resort that offers an unparalleled guest experience. Our resort features 467 rooms, including 51 suites, that provide beautiful accommodations paired with luxurious amenities.
Award-winning cuisine, indulgent spa treatments in the serenity of an underground Estate Cave, on-site tasting rooms, a locally sourced artisanal market, and a spacious community lawn for a picnic, play, and private concerts.
Job SummaryWe are seeking a highly motivated and customer-focused Front Office Associate to join our dynamic team. As a Front Office Associate, you will be responsible for welcoming and registering hotel guests, responding to requests, and providing exceptional customer service.
Key Responsibilities- Welcome and register hotel guests in a professional and enthusiastic manner.
- Respond to guest requests and resolve issues in a timely and effective manner.
- Maintain accuracy of cash banks and balance funds.
- Be empowered to creatively resolve guest complaints within the scope of authority.
- Guest service or customer service experience.
- Basic math skills, including addition, subtraction, multiplication, and division.
- Ability to work varying schedules, including holidays, weekends, and alternate shifts.
We offer a competitive hourly rate of $19.50, with opportunities for advancement and professional growth. Our team members enjoy a range of benefits, including health insurance, dental insurance, vision insurance, life insurance, 401k, educational reimbursement, and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees and guests.
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Front Office Manager
1 day ago
Napa, California, United States Pacific Hospitality Group Full timeFront Office ManagerWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Meritage Resort and Spa. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our front office, ensuring exceptional guest service and satisfaction.Key Responsibilities:Manage front office...
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Front Office Operations Manager
3 weeks ago
Napa, California, United States The Meritage Resort and Spa Full timeAbout Us:The Meritage Resort and Spa is a world-class luxury resort that offers an unparalleled guest experience. Our 467 rooms and suites provide beautiful accommodations paired with luxurious amenities, including award-winning cuisine, a serene spa, and on-site tasting rooms.Job Summary:We are seeking an experienced Front Office Operations Manager to join...
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Front Office Manager
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Front Desk Associate
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Napa, California, United States Pacific Hospitality Group Full timeAbout UsThe Meritage Resort and Spa is a world-class luxury resort located in the heart of Napa Valley. As a member of our dynamic team, you will have the opportunity to provide exceptional hospitality to our guests and contribute to creating unforgettable experiences.Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to...
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Front Office Operations Manager
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