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Legal Support Specialist for Community Services

2 months ago

San Francisco, California, United States Open Door Legal Full time

Position Title: Community Service Legal Assistant/Paralegal

Employment Type: Full-time, Exempt

Work Arrangement: Hybrid (four days in office)

About Open Door Legal:

At Open Door Legal, we are driven by the belief that even the most daunting challenges can be tackled through manageable steps. Our mission intertwines poverty alleviation with access to justice, aiming to create a society where legal representation is universally accessible. We are a pioneering organization dedicated to civil legal aid, striving to ensure that the law is a resource for everyone. Our team is composed of passionate and dedicated individuals committed to making a systemic impact on justice.

Position Overview:

We are seeking a Community Service Legal Assistant/Paralegal to provide essential support for our legal services, ensuring that we fulfill our mission of offering free legal representation for all eligible civil legal matters. This role is vital in our efforts to combat poverty through legal advocacy. Our organization handles a diverse range of civil law areas, including but not limited to consumer rights, bankruptcy, elder law, employment issues, public benefits, family law, housing, immigration, and more.

The selected candidate will be an integral part of our Frontline Team, which includes various roles focused on client interaction and support. Responsibilities will encompass administrative tasks and advocacy efforts that do not require a law license, such as assisting clients with case management, conducting intake interviews, drafting basic legal documents, and managing limited cases under the guidance of a supervising attorney.

This position promises to be both challenging and rewarding for individuals looking to make a tangible difference in the lives of others within a dynamic and innovative organization. We value versatility, curiosity, problem-solving skills, decisiveness, compassion, and adaptability. A commitment to a minimum two-year tenure with our organization is highly preferred.

Key Responsibilities:

  • Promote our mission of ensuring free legal representation for civil legal claims, aiming to alleviate poverty.
  • Develop a foundational understanding of the various legal areas we address to effectively assist clients and provide emergency legal support.
  • Engage in administrative and advocacy tasks, including individualized client support, conducting intakes, drafting legal correspondence, and managing limited cases.
  • Deliver high-quality, trauma-informed legal services while maintaining personal well-being.
  • Support low-income clients with an awareness of cultural, socio-economic, and disability-related barriers.
  • Be present at one of our offices for four days a week to facilitate in-person client interactions and provide urgent legal assistance.
  • Ensure timely and accurate filing of legal documents and assist with court-related tasks as necessary.
  • Occasionally staff the Front Desk to assist with client inquiries.

Qualifications:

  • Possession of an associate's degree or equivalent experience; a paralegal certificate is required for paralegal designation.
  • Ability to commute to any of our offices four days a week.
  • Strong organizational skills and the ability to manage multiple tasks and meet deadlines independently.
  • Comfortable with technology and cloud-based case management systems.
  • Genuine passion for working with low-income clients and sensitivity to trauma-related issues.
  • Demonstrated cultural humility and understanding of the challenges faced by low-income individuals in accessing justice.
  • Legally authorized to work in the U.S. without sponsorship.
  • Embody our core values of teamwork, resilience, compassion, and dynamism.

Preferred Qualifications:

  • Fluency in Spanish or Cantonese, with the ability to provide legal information and support in these languages.
  • Prior experience in a legal support role or client advocacy.
  • Familiarity with court procedures, particularly in the San Francisco area.
  • Experience working with vulnerable populations in a legal aid setting.
  • Significant residency in San Francisco.

Compensation and Benefits:

Starting salary for this position ranges from $70,500 to $88,500, depending on qualifications and experience. We offer comprehensive benefits, including:

  • Loan Repayment Assistance for public interest debt forgiveness.
  • 100% coverage for medical, dental, and vision plans.
  • Paid mental health benefits.
  • Generous paid time off, including vacation and sick leave.
  • Flexible work hours and generous parental leave.
  • 401K/Retirement Account options.
  • A strong organizational culture focused on continuous learning and professional development.
  • A collaborative and innovative work environment with advanced technology solutions.

Open Door Legal is an Equal Opportunity employer, committed to diversity and inclusion in our workforce. We welcome applications from individuals of all backgrounds and experiences.