Account Executive

5 days ago

Staten Island, New York, United States AEG Full time
Job Title: Account Executive

We are seeking a highly motivated and results-driven Account Executive to join our team at the Staten Island FerryHawks. As an Account Executive, you will be responsible for building and maintaining strong relationships with fans, ticket plan holders, and sponsors to drive revenue growth through sponsorship sales, group, and season ticket packages.

Key Responsibilities:
  • Develop and maintain positive personal relationships with fans, ticket plan holders, and sponsors through proactive outreach and communication.
  • Make a minimum of 60 proactive touch points per day through phone calls, emails, letters, and face-to-face interactions.
  • Provide exceptional customer service to all inbound customer communication, including phone calls, emails, and other forms of contact.
  • Implement and execute all amenities, benefits, and events for sponsors, group, and season ticket holders.
  • Work closely with the box office staff to address customer service issues, ticket exchanges, add-on requests, financial billing, and other ticketing and team-related questions.
  • Utilize our CRM system to track and report the progress of relationships with group/suite buyers and ensure client profiles are always up-to-date.
Qualifications:
  • Possess a passion for personal development in sales and sports.
  • Have a positive attitude with a team-first mentality.
  • Hold a Bachelor's degree.
  • Have a minimum of 1 year of sales experience and/or related internship in the sports industry.
  • Be able to solicit new business through cold calling and in-person sales.
  • Be able to create professional sales proposals and execute presentations on sales calls.
  • Possess excellent verbal and written communication skills.
  • Have strong leadership, organizational, and computer skills.
  • Be able to work a flexible schedule, including nights, weekends, and holidays, and off-hours.
  • Knowledge of and experience with youth leagues, schools, churches, civic organizations, and recreation departments is a plus.
What We Offer:
  • A competitive salary commensurate with experience, plus commissions.
  • A 401K plan and health benefits.
  • An equal opportunity employer, committed to diversity and inclusion.

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