Automotive Business Development Representative
1 day ago
Findlay Acura is a leading new car dealership dedicated to delivering an exceptional customer experience. Our commitment to excellence has earned us a reputation for providing top-notch service.
Job OverviewWe are seeking a highly motivated and results-driven Automotive Business Development Representative to join our team. As a key member of our sales team, you will be responsible for driving business growth through effective lead management, customer communication, and appointment setting.
Key Responsibilities:- Lead Management: Handle all incoming internet email leads and internet phone leads, ensuring timely follow-up and conversion into sales opportunities.
- Customer Communication: Establish strong relationships with potential and existing customers through personalized calls, texts, or emails, setting up appointments and providing product information.
- Appointment Setting: Schedule sales appointments and coordinate with the sales team to ensure seamless transitions.
- Data Management: Maintain accurate records of customer interactions, transactions, and inquiries, utilizing data mining tools to identify new sales opportunities.
- Follow-ups: Conduct timely follow-ups with customers who have shown interest in our products and services.
- Collaboration: Work closely with sales staff to maximize sales opportunities and meet or exceed monthly quotas.
- Prior experience in a BDC role, preferably in the automotive industry.
- Familiarity with CDK Eleads CRM software.
- Proficiency in using data mining software to gather and analyze customer data.
- Strong understanding of customer service techniques and excellent verbal and written communication skills.
- Ability to multitask in a fast-paced environment.
- Results-driven with a focus on achieving sales goals.
- High school diploma or equivalent; a degree in marketing, business administration, or a related field is a plus.
- Opportunity for advancement and career growth.
- A great working environment with a dynamic team.
- Generous incentive and bonus programs.
- Eligibility for benefits after 60 days.
- Paid vacations.
- Medical, dental, and vision insurance.
- 401K plan.
$45,000 - $65,000 per year, based on experience and location.
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