New Vehicle Sales and Service Coordinator

3 weeks ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Findlay Acura Full time
New Vehicle Sales and Service Coordinator Job Summary

We are seeking an experienced New Vehicle Sales and Service Coordinator to join our team at Findlay Acura. This role involves managing incoming leads, communicating with customers, scheduling appointments, and analyzing data to drive business growth.

Key Responsibilities:
  1. Lead Management: Ensure timely follow-up and conversion of incoming internet email leads and phone leads.
  2. Customer Communication: Establish strong relationships with potential and existing customers through personalized calls, texts, or emails.
  3. Appointment Setting: Schedule sales appointments and coordinate with the sales team.
  4. Data Management: Maintain accurate records of customer interactions and transactions, utilizing data mining tools to identify new sales opportunities.
  5. Collaboration: Work closely with sales staff to maximize sales opportunities.
Requirements:
  • Prior experience in a BDC role, preferably in the automotive industry.
  • Familiarity with CDK Eleads CRM software.
  • Proficiency in using data mining software to gather and analyze customer data.
  • Strong understanding of customer service techniques and excellent verbal and written communication skills.
  • Ability to multitask in a fast-paced environment.
  • Results-driven with a focus on achieving sales goals.
  • High school diploma or equivalent; a degree in marketing, business administration, or a related field is a plus.
Benefits:
  • Opportunity for advancement and career growth.
  • A great working environment with a dynamic team.
  • Generous incentive and bonus programs.
  • Eligibility for benefits after 60 days.
  • Paid vacations.
  • Medical, dental, and vision insurance.
  • 401K plan.
Estimated Salary Range:

$60,000 - $80,000 per year, based on experience and performance.



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