Parts Care Associate Representative
6 days ago
Crown Equipment Corporation is a leading manufacturer of lift trucks, offering a range of quality material handling equipment and services to customers worldwide. We are seeking a skilled Parts Care Associate Representative to join our team in Henderson, NV.
This role is responsible for providing exceptional customer service, processing parts orders, and managing inventory. The successful candidate will have excellent communication and organizational skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
- Provide exceptional customer service through phone, email, and in-person interactions
- Process parts orders, manage inventory, and maintain accurate records
- Develop relationships with Crown factory and outside vendors to ensure timely delivery of parts
- Monitor customer satisfaction with parts support and respond to customer concerns/requests
Qualifications:
- High school diploma or equivalent
- Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
- Ability to lift 50 lbs
- Valid driver's license and good driving record
- Parts or inventory control experience and lift truck industry experience preferred
Estimated Salary:
$55,000 - $65,000 per year, depending on experience
Benefits:
Crown offers an excellent benefits package for full-time employees, including health/dental/vision/prescription drug plan, flexible benefits plan, 401K retirement savings plan, life and disability benefits, paid parental leave, paid holidays, paid vacation, tuition reimbursement, and more.
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