Field Service Technician

4 weeks ago


Cincinnati, Ohio, United States FUJIFILM Corporation Full time
Job Title: Field Service Technician

Join the FUJIFILM Graphic Systems Division as a Field Service Technician and become a specialist in toner-based production equipment. As a key member of our team, you will provide on-site support, installations, and service repairs to customers in North America.

Responsibilities:
  • Provide technical support and direction to technicians to resolve escalated service issues
  • Conduct technical training classes as needed for technicians
  • Provide sales assistance in demos and/or customer visits as needed
  • Monitor critical accounts and actively participate in support activities to accomplish quick and effective problem resolution
  • Communicate technical issues to the Technical Service Manager and technical support group
Requirements:
  • High School diploma or GED equivalent
  • Two-year electronics or mechanical engineering degree or equivalent in field experience
  • 5 or more years of field service experience with toner-based production equipment
  • Extensive knowledge in electronics and mechanical operation
  • Outstanding customer service
  • Computer skills with emphasis on operating systems and hardware
  • Requires a valid state driver's license (Real ID compliant), and passport
  • Must be able to do extensive traveling
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

FUJIFILM is an equal opportunity employer to all, regardless of age, ancestry, color, disability, exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.

*#LI-REMOTE



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