Automotive Operations Manager

7 days ago


Phoenix, Arizona, United States Big Brand Tire & Service Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Assistant Manager to join our team at Big Brand Tire & Service. As an Automotive Assistant Manager, you will play a key role in assisting the Store Manager with daily store operations and procedures, while also meeting or exceeding performance targets by understanding and following company strategies.

Key Responsibilities
  • Assist Store Manager: Provide support with daily store operations, including managing inventory, processing transactions, and maintaining a clean and organized store environment.
  • Meet Performance Targets: Understand and follow company strategies to meet or exceed sales and customer service targets.
  • Provide Exceptional Customer Service: Be able to confidently recommend, sell, advise, and provide exceptional customer service to our guests.
  • Product Expertise: We will train you to become a product expert and be able to sell tires and wheels in addition to services and repairs.
  • Adhere to Company Sales Strategy: Adhere to Big Brand Tire and Service sales strategy and core values to create life-long customers.
Requirements
  • Excellent Communication Skills: Excellent communication skills to communicate effectively with our guests and our team members.
  • Automotive Repair Experience: Automotive repair experience and product knowledge.
  • Customer Service Experience: Experience working face to face with guests in a fast-paced environment.
  • Confidence and Detail Orientation: Demonstrate confidence in ability to communicate, advise, recommend, and make sales, while being detail-oriented and demonstrating an eagerness to learn and grow with the company.
  • Physical Ability: Must have a clean driving record and a valid driver's license, and be physically able to lift 70lbs. and endure continuous crouching, bending, and turning.
What We Offer
  • Competitive Compensation: Great Manager Incentive and Commission plans, earning power, and opportunity to master your managing, sales, and service skills.
  • Professional Development: Professional development and career progression opportunities, training, and mentorship to help you become experts, along with the opportunity for a long-term career.
  • Benefits: Competitive hourly rates, high commission earning power, potential for manager incentive bonus, paid vacation and holidays, medical, dental, and life insurance, vision, voluntary life, and accident insurance available, 401k plan with company match, employee discounts & perks, and a competent team of colleagues.


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