Automotive Service Specialist

2 weeks ago


Phoenix, Arizona, United States Wilhelm Automotive Full time

Job Overview:
At Wilhelm Automotive, we take pride in delivering exceptional customer service and top-notch automotive repairs. Our commitment to integrity and transparency extends to our relationships with employees, vendors, and customers alike.

Position Summary:
The Automotive Service Specialist plays a crucial role in performing essential automotive maintenance tasks. This includes executing oil changes, managing tire and wheel services, as well as assisting with customer transportation, parts collection, and maintaining a tidy work environment.

Compensation: $14-$20/hr based on experience.

Tool and Boot Program: Tools and boots are provided and remain yours upon achieving one year of continuous employment.

Benefits:

  • Competitive bi-weekly pay
  • Tuition reimbursement up to $3,000 annually
  • Paid vacation and sick leave
  • Six paid holidays
  • Medical, dental, and vision insurance (effective the first of the month after hire)
  • Company-paid life insurance
  • 401(k) retirement savings plan with company match
  • Discounts on services for personal and immediate family vehicles
  • Opportunities for career advancement

Key Responsibilities:
  • Execute tire mounting/dismounting, wheel balancing, and tire rotation.
  • Perform oil changes and other basic services as directed by the Shop Manager or Store Manager.
  • While conducting services, assess the overall vehicle condition and report any apparent repair needs or safety issues to the Shop Manager or Store Manager. Utilize the company's multi-point inspection and/or repair order for accurate documentation.
  • Maintain cleanliness throughout the shop, including the service area, tire racks, showroom, and exterior to ensure a welcoming atmosphere.
  • Safely transport customers to and from their residences or businesses using company vehicles.
  • Collect parts, supplies, tires, etc., from vendors or the corporate office using company vehicles.
  • Operate company vehicles safely and courteously, adhering to all traffic regulations.
  • Conduct state safety and emission inspections ethically, following all company and state guidelines.
  • Adhere to all safety protocols and report any concerns to the Shop Manager or Store Manager.

Qualifications:
  • High school diploma or equivalent.
  • Valid driver's license.
  • Current or expired State Inspector License or ability to obtain one within 30 days of hire.
  • General understanding of mechanical systems and components.
  • Availability to work a minimum of five days per week, including weekends.

Working Conditions and Physical Requirements:

The Automotive Service Specialist will encounter moderate to loud noises, dust, exhaust fumes, lubricants, and other materials. The work environment may vary in temperature, including extreme heat or cold.

The role requires the ability to:
  • Stand for up to eight hours daily and walk to access various areas.
  • Bend, stoop, kneel, and crouch regularly; full range of motion with arms and hands is necessary.
  • Lift and/or move up to 10 pounds regularly and up to 50 pounds frequently.
  • Hear and speak clearly.
  • Have vision sufficient to detect color, depth, and refocus.

Wilhelm Automotive is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind, ensuring a respectful environment for all employees and applicants.

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