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Automotive Operations Manager

2 months ago

Phoenix, Arizona, United States Big Brand Tire & Service Full time
Job Summary

We are seeking an experienced Automotive Assistant Manager to join our team at Big Brand Tire & Service. As an Automotive Assistant Manager, you will be responsible for assisting the Store Manager with daily store operations and procedures, meeting or exceeding performance targets, and providing exceptional customer service to our guests.

Key Responsibilities
  • Assist Store Manager with daily store operations and procedures
  • Meet or exceed performance targets by understanding and following company strategies
  • Provide exceptional customer service to our guests
  • Train to become a product expert and sell tires, wheels, services, and repairs
  • Adhere to Big Brand Tire and Service sales strategy and core values to create life-long customers
Requirements
  • Excellent communication skills to communicate effectively with our guests and team members
  • Automotive repair experience and product knowledge
  • Experience working face-to-face with guests in a fast-paced environment
  • Confidence in ability to communicate, advise, recommend, and make sales
  • Detail-oriented and eager to learn and grow with the company
  • Willingness to learn and be cross-trained to master sales, services, and repairs
  • Clean driving record and valid driver's license
  • Physically able to lift 70lbs. and endure continuous crouching, bending, and turning
What We Offer
  • Great Manager Incentive and Commission plans
  • Earning power and opportunity to master managing, sales, and service skills
  • Professional development and career progression
  • Training and mentorship to become experts, along with long-term career opportunities
Benefits
  • Competitive hourly rates, high commission earning power, potential for manager incentive bonus, $58,000-$85,000 effective rate (Base Pay + Commission + Overtime + Manager Incentive Bonus + Paid Benefits)
  • Work-life balance
  • Excellent career progression opportunities
  • ASE certification reimbursement
  • Paid vacation and holidays
  • Medical, dental, and life insurance
  • Vision, voluntary life, and accident insurance available
  • 401k plan with company match
  • Employee discounts and perks
  • Competent team members