Optical Front Office Specialist

1 week ago


Prairie du Sac, Wisconsin, United States Vision Source Full time
Job Overview

Become a Key Member of Our Team at Vision Source as a Patient Services Coordinator

Vision Source, a well-established optometry practice, is looking for a committed full-time Patient Services Coordinator to enhance our team. If you have a passion for providing exceptional patient care and supporting eyewear needs, this position may be ideal for you.

Key Qualifications:
  • Experience: Previous experience in an optical setting is beneficial, but not mandatory. Strong communication skills with patients are crucial.
  • Mindset: A collaborative team member with a positive outlook, who is approachable, detail-oriented, and dependable.
  • Dedication: A robust work ethic and a commitment to delivering the highest standard of care.
What We Provide:
  • Flexible Work Schedule: Enjoy a 4.5-day work week, with half days on Fridays. Our office hours include one day open from 9 AM to 6 PM.
  • Supportive Environment: We prioritize fostering a strong, encouraging team culture throughout our practice.
  • Competitive Compensation: Starting at $18.00 per hour, based on experience and negotiable.
  • Career Advancement: As our practice grows, we are looking for long-term team members who contribute positively to our work environment and provide excellent patient care.
  • Benefits:
    • 401(k) matching*
    • Dental insurance*
    • Employee discounts
    • Flexible scheduling
    • Health insurance*
    • Paid time off*
    • Vision insurance*
    • Paid training

*Waiting periods may apply; only full-time employees are eligible.

Employment Type:

Full-time

Join us at Vision Source and be part of a dedicated team that values both its employees and patients. If you believe this role aligns with your skills and aspirations, we encourage you to consider this opportunity.

Responsibilities:

As the Patient Services Coordinator, you will be the initial point of contact, setting the stage for an outstanding optical experience. Your responsibilities will include:

  • Warm Greetings: Welcome and assist patients with a friendly demeanor, ensuring each visit is memorable from the outset.
  • Efficient Management: Oversee appointments, inquiries, and patient flow to guarantee a seamless experience.
  • Optical Expertise: Inform patients about our eyewear selections, guiding them through frame choices and lens options with enthusiasm.
  • Administrative Excellence: Manage phone calls, emails, and documentation meticulously, maintaining an organized front desk.
  • Patient Compassion: Show genuine care and understanding, fostering a welcoming environment that extends beyond vision care.
Required Skills:
  • High School Diploma or GED is required.
  • 1-3 years of prior optical experience is preferred, but not mandatory.
  • Ability to adapt and multitask effectively.
  • Self-motivated and detail-oriented.
  • Interest in the healthcare field.
  • Strong communication abilities.
  • Professional appearance is essential.


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