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Patient Services Coordinator

2 months ago

Prairie du Sac, Wisconsin, United States Vision Source Full time
Job Overview

Join Our Team at Vision Source as a Front Desk Receptionist

Vision Source, a reputable optometry practice, is on the lookout for a committed full-time Front Desk Receptionist to enhance our team. If you have a passion for delivering exceptional patient care and managing front office operations, this role may be ideal for you.

Key Qualifications:
  • Experience: Previous experience in an optical setting is advantageous, but not mandatory. Strong communication skills with patients are essential.
  • Mindset: A collaborative team member with a friendly demeanor, attention to detail, and reliability.
  • Dedication: A solid work ethic and a commitment to providing outstanding service.
What We Provide:
  • Flexible Schedule: Enjoy a 4.5-day work week, with a half day on Fridays. Our office hours are designed to accommodate both staff and patients.
  • Supportive Environment: We prioritize fostering a positive and encouraging workplace culture.
  • Competitive Compensation: Starting at $18.00 per hour, based on experience and negotiable.
  • Career Development: As our practice grows, we seek dedicated team members who contribute to a thriving work atmosphere and deliver exceptional patient care.
  • Benefits Include:
    • 401(k) matching*
    • Dental insurance*
    • Employee discounts
    • Flexible scheduling
    • Health insurance*
    • Paid time off*
    • Vision insurance*
    • Paid training

*Eligibility for benefits may vary; only full-time employees qualify.

Position Type:

Full-time

At Vision Source, we value our employees and the patients we serve. If you believe you would be a great fit for our team, we encourage you to consider this Front Desk Receptionist position.

Core Responsibilities:
  • Welcoming Patients: Greet and assist patients warmly, ensuring a pleasant experience from their arrival.
  • Appointment Management: Efficiently coordinate appointments and patient inquiries to maintain a smooth operation.
  • Product Knowledge: Guide patients through our eyewear selections, providing insights on frames and lenses.
  • Administrative Tasks: Manage phone calls, emails, and documentation with accuracy, keeping the front desk organized.
  • Empathy and Care: Show genuine concern for patients, creating a friendly and inviting atmosphere.
Essential Skills:
  • High School Diploma or GED required.
  • 1-3 years of experience in an optical setting preferred, but not required.
  • Ability to adapt and multitask effectively.
  • Self-driven and detail-oriented.
  • Interest in the healthcare field.
  • Excellent communication abilities.
  • Professional appearance is a must.