Patient Services Coordinator

2 days ago


Morristown, Tennessee, United States HealthStar Inc. - Equip Your Future Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at HealthStar Inc. - Equip Your Future. As a key member of our patient services team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.

Key Responsibilities
  • Register patients in a prompt and courteous manner, verifying all necessary information.
  • Prepare patient medical records for daily appointments, ensuring accuracy and completeness.
  • Update patient profiles and maintain accurate records of medical histories, labs, and correspondence.
  • Manage appointment schedules, ensuring timely and efficient scheduling and follow-up.
  • Collect co-pays and small balances, balancing the cash drawer daily.
  • Provide patient referrals and assist with other administrative tasks as needed.
Requirements
  • High School Diploma or Equivalent.
  • Knowledge of medical office procedures and customer service principles.
  • Ability to work cooperatively as a member of the office staff and team.
  • Must be able to lift 30-50 pounds.
Working Conditions

This position is mostly sedentary with some standing, walking, and reaching. Daily and repetitive data entry is required, and periodic stress may be experienced from handling multiple calls and patient requests.



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