Patient Registration Coordinator

2 months ago


Morristown, Tennessee, United States Covenant Health (Tennessee) Full time
Job Summary

Covenant Health (Tennessee) is seeking a highly organized and detail-oriented Patient Registration Coordinator to join our team. As a key member of our healthcare team, you will be responsible for coordinating the centralized scheduling of outpatient diagnostic and surgical procedures, ensuring accurate collection and data entry of financial and demographic information, and verifying benefits and pre-certification requirements.

Key Responsibilities
  • Registration and Scheduling: Coordinate the scheduling of outpatient diagnostic and surgical procedures, ensuring accurate collection and data entry of financial and demographic information.
  • Verification and Pre-Certification: Verify insurance benefits and obtain pre-certification from various third-party payers, ensuring compliance with regulatory requirements.
  • Communication and Customer Service: Provide excellent customer service to patients, families, and healthcare providers, ensuring a positive experience and resolving any issues in a timely and professional manner.
  • Data Management: Maintain accurate and up-to-date records, including patient demographics, insurance information, and scheduling data.
  • Collaboration and Teamwork: Work collaboratively with healthcare providers, nurses, and other team members to ensure seamless patient care and efficient operations.
Requirements
  • Education: High school diploma or equivalent required; preference given to individuals with a bachelor's degree in a related field.
  • Experience: One year of experience in a hospital or financial setting, or a minimum of three years of customer-facing experience.
  • Licensure: None required.


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