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Operations Coordinator

2 months ago

New York County New York, United States Millennium Times Square Full time
About the Role

We are seeking a highly motivated and detail-oriented Operations Intern to join our team at Millennium Times Square. As an Operations Intern, you will have the opportunity to work in a fast-paced environment and gain valuable experience in the hospitality industry.

Key Responsibilities
  • Guest Service: Assist with check-ins and check-outs, address guest inquiries, and provide information about the facility and local area.
  • Administrative Tasks: Handle reservations, manage booking systems, and perform general office duties like filing and data entry.
  • Event Coordination: Help with the planning and execution of events, such as meetings, weddings, or conferences, which can include setting up spaces and coordinating with vendors.
  • Housekeeping Support: Assist with the maintenance and cleanliness of guest rooms and common areas, ensuring that high standards are maintained.
  • Food and Beverage Service: Support restaurant or bar operations, including taking orders, serving food and drinks, and maintaining cleanliness and organization.
  • Customer Feedback: Collect and relay guest feedback to help improve services and address any issues promptly.
  • Marketing and Promotion: Assist with social media updates, create promotional materials, or conduct market research to help boost the establishment's visibility.
  • Team Support: Collaborate with various departments to ensure smooth operations and provide support wherever needed.
Requirements

We are looking for a team player who is able to work in a dynamic environment and is passionate about delivering exceptional customer service. The ideal candidate will have excellent communication skills, be highly organized, and be able to multitask with ease.

Compensation

The hourly rate for this position is $16.00.