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Business Development Representative

2 months ago


Pittsburgh, Pennsylvania, United States Dynamic Workforce Solutions Full time

Job Title: Business Services Representative

Position Classification: Non-exempt

Job Type: Full-time

Wage: $19 - $23 per hour

About the Company:

Dynamic Workforce Solutions (DWFS) is a leading provider of workforce development and training solutions. We are committed to delivering exceptional customer service and providing outstanding outcomes for our clients and the communities we serve.

Your Impact:

In this role, you will have the opportunity to develop and implement strategic outreach methods to assist local businesses with talent acquisition. You will serve as a liaison for establishing and cultivating relationships with participants, employers, and community agencies.

Job Description:

Primary Objectives of Position:

The Business Services Representative will focus on identifying job opportunities for participants, matching them with employment opportunities, and providing ongoing retention services.

Essential Job Functions:

  • Initiates and maintains contacts with business and industry representatives to promote participant placement.
  • Promotes participant placement through outreach and cold calls to employers to identify job opportunities.
  • Researches job leads and matches job skills with applicant qualifications to ensure successful placements.
  • Conducts job search and career information workshops and presentations to educate participants on job market trends and requirements.
  • Provides labor market and community resource information to support participant success.
  • Utilizes exceptional customer service behaviors in all interactions to build strong relationships with clients and stakeholders.

Other Job Duties: This job description is not all-inclusive. The employee may be requested to perform other related duties as assigned by the supervisor. The company reserves the right to revise job duties as needed.

Physical Demands/Work Environment: Physical requirements include carrying/lifting, visual acuity, speech, and hearing necessary to drive and operate office equipment. Working conditions are primarily in an office environment with occasional travel.

Required Competencies: Exceptional customer service focus, learning orientation, communication proficiency

Qualifications:

Education: Bachelor's Degree or equivalent experience

Experience: Minimum of two years in business-to-business sales or workforce development

Skills/Abilities: Understanding of recruitment, data entry, and customer requirements

Benefits:

Insurance: Health, Life, Dental, and Disability, PTO, 401K, Tuition Assistance

Equal Opportunity Employer:

Dynamic Workforce Solutions is an equal opportunity employer and offers auxiliary aids and services to individuals with disabilities.