Customer Service Representative
4 days ago
Job Summary
Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the overall success of our business.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
- Phone and In-Person Interactions: Handle customer calls, emails, and in-person interactions with a high level of professionalism and empathy.
- Team Collaboration: Work closely with other team members to achieve sales goals, resolve customer issues, and maintain a positive work environment.
- Adaptability: Be flexible and adaptable in a fast-paced environment, with the ability to multitask and prioritize tasks effectively.
- Quality Control: Maintain high standards of quality control, ensuring that customer orders are accurate and delivered on time.
Requirements:
- Valid Driver's License: A valid driver's license is required for this role.
- Positive Attitude: A positive attitude, strong work ethic, and a passion for customer service are essential for success in this role.
- Basic Math Skills: Basic math skills are required for handling customer transactions and managing inventory.
Work Environment:
As a Customer Service Representative at Domino's Franchise, you will be working in a fast-paced environment with varying temperatures, humidity, and noise levels. You will be exposed to cornmeal dust, hot surfaces, and sharp edges. You will also be required to work in a team environment, with frequent interactions with customers and colleagues.
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