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Student Enrollment and Records Manager
2 months ago
The Baltimore City Public School System is seeking a highly skilled and experienced Student Enrollment and Records Manager to join our team. As a key member of our student services department, this individual will be responsible for ensuring the accuracy and completeness of student records, managing student enrollment and withdrawal processes, and providing exceptional customer service to students, parents, and staff.
Key Responsibilities- Student Enrollment and Records Management
- Manage all aspects of student enrollment, including processing new student applications, verifying student information, and maintaining accurate records.
- Ensure that student records are complete, accurate, and up-to-date, including transcripts, attendance records, and other relevant documents.
- Student Attendance and Scheduling
- Monitor and track student attendance, including tardiness and absences, and work with teachers and staff to resolve attendance issues.
- Collaborate with the master scheduler to ensure that students are enrolled in the correct classes and that schedules are accurate and up-to-date.
- Customer Service and Communication
- Provide exceptional customer service to students, parents, and staff, responding to inquiries and resolving issues in a timely and professional manner.
- Communicate effectively with teachers, staff, and parents to ensure that student needs are met and that parents are informed of student progress.
- Education and Experience
- Bachelor's degree in education, student services, or a related field.
- At least two years of experience in student enrollment, attendance, and/or records management.
- Skills and Qualifications
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information.
This position is eligible for benefits, including health insurance, retirement plan, and paid time off. To review the available options, please see the information relevant to the union for this position.
Equal Employment OpportunityThe Baltimore City Public School System is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, ancestry, national origin, nationality, religion, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy or parenting status, family structure, ability, veteran status, genetic information, age, immigration or citizenship status, socioeconomic status, language, or any other legally or constitutionally protected attributes or affiliations.
