Enrollment Specialist

1 day ago


Baltimore, Maryland, United States Three Point Solutions Full time
Job Summary

We are seeking a highly skilled Enrollment Technician II to join our team at Three Point Solution. As a key member of our team, you will be responsible for ensuring accurate enrollment of members in our client's enrollment systems.

Key Responsibilities:

  • Enroll subscribers and dependents for all lines of business as requested, verifying enrollment status and updating membership records.
  • Resolve system discrepancies, process terminations, and handle other enrollment events.
  • Coordinate with the Account Installation Team to ensure member ID cards are not released until all enrollment updates are completed and audited.
  • Assist with training new hires and providing refreshers for experienced staff.

Requirements:

Education:

  • High School Diploma or equivalent.

Experience:

  • At least 3 years of experience in membership enrollment, member services, billing, claims operations, or data analysis.

Preferred Qualifications:

Knowledge, Skills, and Abilities (KSAs):

  • Ability to work in a team environment.
  • Adaptability to changing priorities.
  • Proficiency in Microsoft Office Suite, especially Excel.

Additional Skills:

  • Effective communication and customer service skills.
  • Ability to handle detailed data entry.

We are committed to providing our clients with the highest caliber of service. If you are a motivated and detail-oriented individual with a passion for enrollment and customer service, we encourage you to apply for this exciting opportunity.


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