Enrollment Specialist
1 day ago
We are seeking a highly skilled Enrollment Technician II to join our team at Three Point Solution. As a key member of our team, you will be responsible for ensuring accurate enrollment of members in our client's enrollment systems.
Key Responsibilities:
- Enroll subscribers and dependents for all lines of business as requested, verifying enrollment status and updating membership records.
- Resolve system discrepancies, process terminations, and handle other enrollment events.
- Coordinate with the Account Installation Team to ensure member ID cards are not released until all enrollment updates are completed and audited.
- Assist with training new hires and providing refreshers for experienced staff.
Requirements:
Education:
- High School Diploma or equivalent.
Experience:
- At least 3 years of experience in membership enrollment, member services, billing, claims operations, or data analysis.
Preferred Qualifications:
Knowledge, Skills, and Abilities (KSAs):
- Ability to work in a team environment.
- Adaptability to changing priorities.
- Proficiency in Microsoft Office Suite, especially Excel.
Additional Skills:
- Effective communication and customer service skills.
- Ability to handle detailed data entry.
We are committed to providing our clients with the highest caliber of service. If you are a motivated and detail-oriented individual with a passion for enrollment and customer service, we encourage you to apply for this exciting opportunity.
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