Category Manager
4 weeks ago
Category Manager - Fleet & Hard Services
Job SummaryThis role provides interfaces with the business lines to lead the development and implementation of supplier relationship and performance management in categories supporting Asset Services, C&W Services, and Global Occupier Services in the Americas.
Key Responsibilities- Drive and ensure a robust preferred supplier program within the assigned categories to drive value for our clients.
- Implements the organization's strategy by ensuring the highest level of client service through preferred suppliers.
- Develops major goals to support the organization's strategy.
- Manages one or more of the following categories: fleet management, HVAC, UPS/generator, fire life and safety, and/or elevators.
- Significantly impacts the results of our service lines aligned to both medium and long-term functional goals.
Becomes a trusted advisor and subject matter expert on the categories.
Removes roadblocks to enable the delivery of procurement and client account goals.
Promotes compliance with C&W's code of conduct.
Category ManagementEstablishes category plans and strategy to ensure the right solution for C&W business lines.
Responsible for working with procurement business partners and service line leadership to align category management vision with service line and procurement priorities.
Drives EBITDA growth through C&W's preferred suppliers.
Incorporates industry best practices into category delivery.
Utilizes demand planning to target value from supplier agreements, works with business lines to gather plans.
Monitors preferred supplier utilization, builds roster to ensure capability to deliver across the service line portfolios, and monitors performance to ensure capability to meet account needs.
Ability to develop and understand data analytics, to mine data to drive in-depth analysis of client 3rd party spend.
Ensure effective commercial arrangements.
Executes preferred supplier on-boarding, including updating Resource, Workday, billing administration, contract repository, etc.
Business InfluenceCommunicates supply category preferred supplier metrics and helps the business drive greater adoption of the preferred supplier network.
Develops and maintains strong relationships with business units and the category management team.
Drives for results by consistently achieving goals in a timely manner.
Develops and delivers communications with clarity and impact, ensuring consistent messaging.
Encourages creativity and brings best-in-class ideas and approaches to the table for developing and executing category strategies, working within the supply market to ensure Cushman & Wakefield meets or exceeds their objectives.
Working cross-functionally with other departments including Finance, Operations, TDS, HR, Project Management, etc. for delivery of category strategies.
Working with C&W Legal Counsel to ensure and enable effective negotiations and risk mitigation.
Continuous Improvement/Change ManagementStrong problem-solving skills utilizing continuous improvement techniques.
Utilizes change management techniques to drive the development and utilization of a preferred supplier program.
This role is instrumental in delivering value to Cushman & Wakefield's clients through leveraging the Company's aggregated spend across the client base in order to negotiate best-in-class rates and contractual terms and conditions at the individual client property level.
Procurement is a cornerstone of Cushman & Wakefield's value proposition to clients and the Category Manager may accompany Cushman & Wakefield executives on new client pitches and existing client quarterly business reviews to highlight the bottom-line benefits that our group delivers.
As such, the Category Manager will also work with Marketing to develop methods to highlight their category accomplishments to clients by drafting white papers and updating internal and external Cushman & Wakefield website platforms.
RequirementsIn-depth knowledge of Procurement and fundamentals.
Strong interpersonal and analytical skills.
Ability to build relationships with key business stakeholders and 3rd party vendors.
Inner drive to accomplish goals and not deterred by obstacles.
Capacity to develop innovative strategies and solutions, Creative problem solver.
Contract negotiation and ongoing management skills.
Facility, Construction and Project Management category specific knowledge.
Analytics, ability to mine data to drive in-depth analysis.
Building and managing diverse supplier relationships.
Interface with all levels in the organization.
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