Guest Services Representative

6 days ago


Charleston, West Virginia, United States Parking Management Services Full time
Job DescriptionGuest Arrival and Departure
  1. Greet guests with warmth and professionalism upon arrival
  2. Assist with check-in and check-out process, providing information about hotel amenities
Luggage Assistance
  1. Safely handle guests' luggage, transporting it to and from rooms promptly
  2. Offer assistance with carrying luggage and provide information about room features
Valet Parking
  1. Collaborate with valet parking team to ensure smooth and efficient parking and retrieval process
  2. Safely drive and park vehicles, adhering to company and safety standards
Guest Services
  1. Provide information about hotel facilities, services, and local attractions
  2. Respond to guest inquiries and requests promptly and professionally
Requirements
  • Minimum 18 years of age
  • Customer service experience
  • Valid driver's license
  • Ability to pass background check and motor vehicle record check


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