Hospitality Service Representative

5 days ago


Charleston, West Virginia, United States Marriott North Charleston Full time
At Marriott North Charleston, we are dedicated to providing outstanding hospitality services to our guests. As a Front Desk Agent, you will play a crucial role in ensuring that every visitor feels welcome and well-cared for. Here's what you can expect from this exciting opportunity:

Key Responsibilities:
  • Promptly register guests, inputting information into the computer and confirming details such as payment methods and room assignments.
  • Select guest rooms based on their needs and preferences, nonverbally confirming room numbers and rates.
  • Provide key folders containing guest room keys, certificates, and coupons as applicable.
  • Close out guest accounts at check-out, properly filing registration cards and handling any issues or concerns.


Skills and Qualifications:
To succeed in this role, you should possess excellent communication and interpersonal skills, be highly organized and detail-oriented, and be able to work effectively in a fast-paced environment. Additionally, proficiency in operating front office computer systems and equipment is essential. If you're a motivated and customer-focused individual who thrives in a dynamic team setting, we encourage you to apply for this rewarding opportunity.

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