Hospitality Service Representative
5 days ago
Key Responsibilities:
- Promptly register guests, inputting information into the computer and confirming details such as payment methods and room assignments.
- Select guest rooms based on their needs and preferences, nonverbally confirming room numbers and rates.
- Provide key folders containing guest room keys, certificates, and coupons as applicable.
- Close out guest accounts at check-out, properly filing registration cards and handling any issues or concerns.
Skills and Qualifications:
To succeed in this role, you should possess excellent communication and interpersonal skills, be highly organized and detail-oriented, and be able to work effectively in a fast-paced environment. Additionally, proficiency in operating front office computer systems and equipment is essential. If you're a motivated and customer-focused individual who thrives in a dynamic team setting, we encourage you to apply for this rewarding opportunity.
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