Front Desk Representative
3 weeks ago
Job Title: Front Desk Representative
About Infinity Hotels:
We are a reputable hospitality company seeking a professional Front Desk staff to join our team in West Virginia. As a Front Desk representative, you will be responsible for providing exceptional customer service to our guests and ensuring their satisfaction throughout their stay.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Manage the check-in and check-out process for guests
- Answer phone calls and respond to inquiries in a timely and professional manner
- Manage reservations and ensure accuracy of guest information
- Provide exceptional customer service and ensure guest satisfaction throughout their stay
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
- Proficient in Microsoft Office and basic computer skills
Estimated Salary: $45,000 - $55,000 per year
Location: West Virginia
Industry: Hospitality
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