Hotel Guest Services Coordinator
1 day ago
We are seeking a highly skilled and experienced Front Desk Agent to join our team at the Courtyard Charleston Historic District. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process for our guests.
Key Responsibilities:
- Greet and register guests in a friendly and professional manner
- Handle room reservations, modifications, and cancellations
- Process payments and handle guest complaints
- Provide information on hotel services, amenities, and local attractions
- Maintain accurate records and reports
Requirements:
- High school diploma or equivalent required; college coursework in hospitality or related field preferred
- Previous experience in a hotel or hospitality industry
- Excellent communication and interpersonal skills
- Ability to work well under pressure and maintain a positive attitude
Compensation:
$17 per hour, with opportunities for overtime and bonuses
Benefits:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Short-term and long-term disability insurance
- Life insurance
- Employee assistance program
Why Work with Us?
Aimbridge Hospitality offers a dynamic and supportive work environment, with opportunities for growth and development. Our team members enjoy competitive compensation and benefits packages, as well as the chance to make a real difference in the lives of our guests.
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