Strategic Operations Director

6 days ago


Scottsdale, Arizona, United States Cardone Ventures Full time
About the Role

We are seeking a highly skilled and experienced Strategic Operations Director to join our team at Cardone Ventures. This is a key leadership position that will play a critical role in driving the growth and success of our organization.

Key Responsibilities
  • Lead the expansion of the Business Operations department in accordance with the Business Operations long-term strategic plan.
  • Partner with technology to integrate our applications and 3rd party data sources to our data lakehouse.
  • Develop a communication strategy for stakeholder engagement and support across all initiatives.
  • Partner with the PMO team to ensure successful execution of Operational projects.
  • Ensure consistent implementation of data strategy from an Operations perspective across departments.
  • Lead the build-out of a centralized reporting function within Business Operations.
  • Create forecasts and build dashboards for all internal departments and stakeholders to easily understand the health of the business, and identify opportunities and create strategies to help them hit their goals.
  • Implement exception reporting and automations to monitor and maintain data quality across key source systems (partnering with technology to leverage hub and spoke data model or ESB framework).
  • Vet new technology to increase operational efficiencies and revenue generation opportunities.
  • Cross-team collaboration to create efficiencies for interdepartmental communication.
  • Oversee SaaS deployment and management.
  • Establish high levels of data quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales and marketing teams.
  • Work to connect and drive Sales and Marketing alignment in order to flag areas of opportunity, make progress towards marketing goals, and ensure process alignment for lead routing and ownership across the funnel.
Requirements
  • High level of Emotional Intelligence (EQ).
  • Ability to navigate complex conversations with a diverse set of stakeholders.
  • Strong experience architecting and managing systems from the ground up - CRM, Accounting/GL systems, operational systems, and other financial systems.
  • Advanced understanding of SaaS deployment.
  • Ability to map out and organize the process within and across functions.
  • Advanced level of technical skills in order to communicate with the Technology team through any potential roadblocks.
  • Advanced level of experience with reporting utilities such as PowerBI, Tableau, SAP Business Objects, or similar.
  • Strong knowledge of the sales pipeline and sales process, forecasting, trends analysis.
  • Ability to consult within various teams to identify process gaps and establish efficiency.
  • Strong understanding and philosophy between marketing and sales.
Education and Experience
  • MBA or M.Sc. in a related field preferred (Not Required). Related fields include operations, finance, computer science, engineering, data science, or similar.
  • At least 7 years experience in a Business Operations role.
  • Experience leading and building operations (or similar) teams.
  • Experience with PowerBI, Tableau, SAP Business Objects, or similar reporting tools.
  • Experience integrating many sources into a centralized data management platform.
  • Experience with Master Data Management (MDM).
  • Experience successfully bringing new products to market.
Commitment to Diversity

We are an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce. We recognize that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business.



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