**Business Operations Director**

5 days ago

Scottsdale, Arizona, United States Cardone Ventures Full time
About the Role

We are seeking a highly skilled and experienced Business Operations Director to join our team at Cardone Ventures. As a key member of our leadership team, you will be responsible for driving the growth and success of our business operations.

Key Responsibilities
  • Lead the expansion of the Business Operations department in accordance with the Business Operations long-term strategic plan.
  • Partner with technology to integrate our applications and 3rd party data sources to our data lakehouse.
  • Develop a communication strategy for stakeholder engagement and support across all initiatives.
  • Partner with the PMO team to ensure successful execution of Operational projects.
  • Ensure consistent implementation of data strategy from an Operations perspective across departments.
  • Lead the build-out of a centralized reporting function within Business Operations.
  • Create forecasts and build dashboards for all internal departments and stakeholders to easily understand the health of the business, and identify opportunities and create strategies to help them hit their goals.
  • Implement exception reporting and automations to monitor and maintain data quality across key source systems (partnering with technology to leverage hub and spoke data model or ESB framework).
  • Vet new technology to increase operational efficiencies and revenue generation opportunities.
  • Cross-team collaboration to create efficiencies for interdepartmental communication.
  • Oversee SaaS deployment and management.
  • Establish high levels of data quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales and marketing teams.
  • Work to connect and drive Sales and Marketing alignment in order to flag areas of opportunity, make progress towards marketing goals, and ensure process alignment for lead routing and ownership across the funnel.
Requirements
  • High level of Emotional Intelligence (EQ).
  • Ability to navigate complex conversations with a diverse set of stakeholders.
  • Strong experience architecting and managing systems from the ground up - CRM, Accounting/GL systems, operational systems, and other financial systems.
  • Advanced understanding of SaaS deployment.
  • Ability to map out and organize the process within and across functions.
  • Advanced level of technical skills in order to communicate with the Technology team through any potential roadblocks.
  • Advanced level of experience with reporting utilities such as PowerBI, Tableau, SAP Business Objects, or similar.
  • Strong knowledge of the sales pipeline and sales process, forecasting, trends analysis.
  • Ability to consult within various teams to identify process gaps and establish efficiency.
  • Strong understanding and philosophy between marketing and sales.
Education and Experience
  • MBA or M.Sc. in a related field preferred (Not Required). Related fields include operations, finance, computer science, engineering, data science, or similar.
  • At least 7 years' experience in a Business Operations role.
  • Experience leading and building operations (or similar) teams.
  • Experience with PowerBI, Tableau, SAP Business Objects, or similar reporting tools.
  • Experience integrating many sources into a centralized data management platform.
  • Experience with Master Data Management (MDM).
  • Experience successfully bringing new products to market.
What We Offer
  • Medical, dental, and vision for FT positions and their dependents.
  • Vacation and sick time policy that increases based on tenure with the company.
  • Three work from home days per month (4/month during June-August).
  • Employee Assistance Program through Guardian.
  • 401k with Company match (estimated to launch in Q1 2025).
  • Pet Insurance through SPOT for your 10X pets.
  • Competitive parental leave policy: 100% paid - 8 weeks for primary caregiver, and 4 weeks for secondary caregiver + 1 month remote for both.
  • Employee wellness initiatives including a 100% paid for gym membership and access to discounts on local meal prep services.
  • Professional Development through reimbursements for courses/certifications outside of CV, and a 10X Mentorship Program.
  • Continued Education: we provide team members complete access to our range of educational resources valued at over $250,000 in areas such as Sales, Operations, People, Finance and Marketing.
  • Uncapped Commission Potential: all of our team members have the opportunity to sell our Products/Services (and are trained on how to do so). We have several examples of non-sales team members earning well over $20,000 in annual commission.
Commitment to Diversity

We are an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce. We recognize that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

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