Enterprise Customer Success Manager
2 weeks ago
We are seeking a highly skilled Enterprise Customer Success Manager to join our team at DISCO. As a key member of our customer success organization, you will be responsible for driving growth and retention across our largest and most complex accounts.
Key Responsibilities- Develop and execute customized success plans to drive growth and retention across assigned accounts.
- Build and maintain strong relationships with key stakeholders, including executive sponsors, to ensure alignment and support for DISCO's solutions.
- Collaborate with cross-functional teams, including sales, marketing, and product, to identify and capitalize on new business opportunities.
- Monitor and analyze key performance indicators (KPIs) to measure success and identify areas for improvement.
- Provide proactive issue resolution and escalation management to ensure timely and effective issue resolution.
- 7-10 years of experience in client success or account management, preferably in a SaaS environment.
- Proven track record of driving growth and retention across large and complex accounts.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with executive sponsors and other stakeholders.
- Strong analytical and problem-solving skills, with the ability to analyze complex data and identify areas for improvement.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects simultaneously.
- A competitive salary and bonus structure.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match.
- A flexible PTO policy.
- The opportunity to work with a cutting-edge technology company that is revolutionizing the legal industry.
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Enterprise Customer Success Manager
4 weeks ago
Austin, Texas, United States Miro Enterprise Full timeAbout the RoleMiro Enterprise is seeking a highly skilled and experienced Enterprise Customer Success Manager to join our growing Customer Success organization. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving business growth, and building strong relationships with our Enterprise clients.Key...
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Enterprise Customer Success Manager
4 weeks ago
Austin, Texas, United States Miro Enterprise Full timeAbout the RoleMiro Enterprise is seeking a seasoned Customer Success Leader to oversee our growing Enterprise team. In this role, you will build, coach, and manage a quickly scaling team of Enterprise Customer Success Managers. As a member of the Customer Success leadership team, you will work closely with cross-functional partners to improve processes and...
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Enterprise Customer Success Manager
3 weeks ago
Austin, Texas, United States Miro Enterprise Full timeAbout the RoleMiro Enterprise is seeking a seasoned Customer Success professional to lead our growing Enterprise team. As a key member of our Customer Success leadership team, you will be responsible for building, coaching, and managing a high-performing team of Customer Success Managers. Your expertise will be crucial in driving customer satisfaction,...
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Enterprise Customer Success Manager
3 weeks ago
Austin, Texas, United States Miro Enterprise Full timeAbout the RoleMiro Enterprise is seeking a highly skilled Enterprise Customer Success Manager to join our growing Customer Success organization. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving customer retention, and maximizing the value our customers derive from our platform.Key...
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Enterprise Customer Success Manager
6 days ago
Austin, Texas, United States LumApps Full timeAbout the RoleLumApps is seeking a highly skilled Enterprise Customer Success Manager to join our Austin team. As a key member of our Customer Success Team, you will be responsible for driving customer adoption and growth of our Employee Experience Platform.Key ResponsibilitiesManage a portfolio of LumApps Enterprise Customers, working closely with key...
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Enterprise Customer Success Manager
6 days ago
Austin, Texas, United States Jamf Full timeAbout the RoleWe are seeking a highly skilled and experienced Enterprise Customer Success Manager to join our team at Jamf. As a key member of our Customer Success organization, you will be responsible for driving the success of our Enterprise customers, ensuring they achieve their goals and objectives through the effective use of our products and...
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Enterprise Customer Success Manager
2 weeks ago
Austin, Texas, United States LumApps Full timeAbout the RoleLumApps is seeking a highly skilled Enterprise Customer Success Manager to join our Austin team. As a key member of our Customer Success Team, you will be responsible for driving customer adoption and growth of our Employee Experience Platform.Key ResponsibilitiesManage a portfolio of LumApps Enterprise Customers, working closely with key...
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Enterprise Customer Success Manager
6 days ago
Austin, Texas, United States Way Service LTD Full timeAbout Way Service LTDHeadquartered in Austin, Texas, with its EMEA HQ in Paris, Way Service LTD is the category-leading B2B technology for brands to unlock the extraordinary power of experiences.In a world where 76% of consumers would rather spend their money on experiences over material goods, Way Service LTD provides the technology for brands to meet this...
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Enterprise Customer Success Manager
1 week ago
Austin, Texas, United States Way Service LTD Full timeAbout Way Service LTDHeadquartered in Austin, Texas, with its EMEA HQ in Paris, Way Service LTD is the category-leading B2B technology for brands to unlock the extraordinary power of experiences. In a world where 76% of consumers would rather spend their money on experiences over material goods, Way provides the technology for brands to meet this rapidly...
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Austin, Texas, United States SHI International Full time{"h1": "Customer Success Manager for Cisco Enterprise Agreements", "p": "As a Customer Success Manager for Cisco Enterprise Agreements at SHI International, you will be responsible for onboarding and guiding customers through the life cycle of their Enterprise Agreement (EA) or other software contracts. Your goal will be to ensure retention and growth...
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Enterprise Customer Success Strategist
4 weeks ago
Austin, Texas, United States Navan Full timeEnterprise Customer Success ManagerAs a trusted advisor to key named/strategic customers, you will help them succeed with our platform and ensure they receive maximum value from our solution throughout their lifecycle. You'll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training,...
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Austin, Texas, United States SHI International Full timeAbout SHI InternationalSHI International Corp. is a global provider of IT solutions and services, dedicated to helping organizations achieve their goals through technology. With a commitment to diversity and a concierge approach, SHI has grown to become a $14 billion company, serving over 17,000 organizations worldwide.Job SummaryThe Cisco Enterprise...
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Austin, Texas, United States SHI International Full timeJob SummaryThe Cisco Enterprise Agreement Customer Success Manager will be responsible for onboarding and guiding customers through the lifecycle of their Enterprise Agreement, ensuring retention and growth. This role will work closely with customers to create customized success plans, driving adoption, expansion, and services for their Cisco Enterprise...
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Customer Success Manager II, Enterprise
6 days ago
Austin, Texas, United States Braze Full timeAbout the RoleBraze is seeking a highly skilled Customer Success Manager to join our Enterprise team. As a key member of our customer-facing team, you will be responsible for driving customer success and retention across our largest and most complex accounts.Key ResponsibilitiesDevelop and execute customized success plans to ensure customer satisfaction and...
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Customer Success Manager
4 weeks ago
Austin, Texas, United States Mesh Payments Full timeAbout the PositionThe Customer Success Manager will be responsible for driving the adoption and growth of Mesh Payments' platform among our enterprise clients. This role requires a strong understanding of the financial services industry and the ability to develop strategic relationships with key stakeholders.Key ResponsibilitiesDevelop and execute customized...
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Customer Success Engineer
2 weeks ago
Austin, Texas, United States Procore Technologies Full timeJob Title: Customer Success Engineer - EnterpriseWe are seeking a highly skilled Customer Success Engineer to join our team at Procore Technologies. As a Customer Success Engineer, you will be responsible for driving the success of our Enterprise customers by providing exceptional support and guidance throughout their Procore journey.Key...
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Austin, Texas, United States LogicMonitor Full timeAbout the Role:As a Customer Success Manager at LogicMonitor, you will play a critical role in driving the product and partnership success of our customers. You will be instrumental in building strong relationships with our clients, understanding their business goals, and helping them maximize value from their investment in our platform.Key...
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Customer Success Manager
6 days ago
Austin, Texas, United States Meaningful Gigs Full timeAbout Meaningful GigsMeaningful Gigs is a pioneering platform that harnesses AI to connect top creatives with leading brands like Starbucks, Johnson & Johnson, Amazon, and Google.Our mission is to create 50,000 skilled jobs for Africans while revolutionizing the future of creative work.Job SummaryAs the Customer Success Manager, you will play a pivotal role...
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Customer Success Manager
6 days ago
Austin, Texas, United States Mesh Payments Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our growing Customer Success Department in Austin, TX. As a key member of our team, you will be responsible for scaling the adoption of our platform and driving business growth through strong relationship-building, product knowledge, and strategic planning.Key...
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Customer Success Manager
4 weeks ago
Austin, Texas, United States Mesh Payments Full timeAbout the RoleWe are seeking a highly motivated Customer Success Manager to join our growing Customer Success Department in Austin, TX. As a key member of our team, you will be responsible for scaling the adoption of our platform, Mesh Payments. Your focus will be onboarding customers, identifying and converting growth opportunities, and facilitating the...
