Customer Service Associate

1 week ago


Kailua, Hawaii, United States Down To Earth Full time

Customer Service Associate

At Down to Earth, we are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Associate. This role is essential in providing exceptional service to our customers while ensuring smooth operations at the front end of our store.

Key Responsibilities:

1. Demonstrate proficiency in using computers and various software applications, including spreadsheets and word processing tools.

2. Exhibit strong organizational abilities with a focus on accuracy and attention to detail.

3. Possess a solid understanding of our inventory management, pricing strategies, and purchasing protocols.

4. Communicate effectively and build positive relationships with customers and team members.

5. Maintain a meticulous approach to minimize operational costs and losses.

6. Flexibility to work during evenings and weekends as required.

Benefits:

At Down to Earth, we pride ourselves on fostering a collaborative and supportive work environment. Our employees enjoy a comprehensive benefits package that includes:

  • Paid time off and holidays
  • Company-sponsored health insurance
  • Performance bonuses
  • Employee discounts
  • Access to wellness programs and nutritional supplements
  • Retirement savings plan
  • Opportunities for professional development and training
  • Discounts on entertainment options
  • Membership in a credit union
  • Pet insurance benefits

Compensation:

The starting pay for this position ranges from $12 to $13.50 per hour, based on experience and qualifications. Annual evaluations provide opportunities for potential salary increases.

Why Join Us?

Our team members have a long-standing commitment to Down to Earth, with a significant percentage having been with us for over five years. We believe in promoting from within and providing pathways for career advancement.

Application Process:

Interested candidates are encouraged to submit an electronic application. We will reach out to applicants whose qualifications align with our requirements. Please note that submitting an application is essential for consideration.

Join us at Down to Earth, where being part of our team is more than just a job; it's a fulfilling lifestyle choice.

Equal Employment Opportunity:

We are an equal opportunity employer.



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