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Customer Engagement Associate

2 months ago

Kailua, Hawaii, United States Finance Factor Ltd Full time

Become a vital part of Finance Factors - a distinguished financial services provider with a legacy of over 60 years in the industry. Our commitment is to assist families in reaching their financial aspirations through a diverse array of lending and savings solutions. As a Customer Service Representative, you will be instrumental in fostering customer interactions and nurturing enduring relationships.

Key Responsibilities:

  • Engage with clients to facilitate deposits, payments, and withdrawals
  • Employ Microsoft Office Suite for everyday operations
  • Advocate and market Finance Factors' offerings
  • Cultivate and sustain robust customer relationships, both internally and externally
  • Ensure compliance with deposit regulatory standards
  • Previous banking experience is advantageous

Essential Qualifications:

  • Experience in cash handling and customer service
  • High school diploma or equivalent qualification
  • Proficiency in Microsoft Office Suite
  • Strong attention to detail and capability to manage multiple tasks