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Customer Service Ambassador

2 months ago


Kailua, Hawaii, United States U-Haul Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Assist customers with U-Haul products and services, providing personalized support and guidance.
  • Use technology to manage rentals and inventory, ensuring accurate and efficient processing.
  • Operate equipment, including trucks and trailers, to facilitate customer rentals and returns.
  • Clean and inspect equipment to ensure it is in good working condition.
  • Answer customer questions and provide education on U-Haul products and services.
  • Prepare rental invoices and process equipment returns.
  • Install hitches and trailer wiring, and perform other duties as assigned.
  • Participate in ongoing training and education to enhance skills and knowledge.
Requirements
  • Valid driver's license and good driving record.
  • High school diploma or equivalent.
Work Environment

The work environment is fast-paced and dynamic, with moderate risks and discomforts. Employees may be required to wear protective gear and lift equipment weighing up to 50 pounds.

Benefits
  • Career stability and opportunities for advancement.
  • Competitive compensation and benefits package.
  • Access to training and development programs.
  • Collaborative and supportive work environment.