Mobile Associate

5 days ago


Kailua, Hawaii, United States T-Mobile Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Retail Team as a Mobile Associate. As a key member of our team, you will be responsible for delivering an exceptional customer experience, building relationships with customers, and providing expert advice on our wireless products and services.

Key Responsibilities
  • Customer Service: Provide world-class customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our wireless products and services, including features, benefits, and pricing.
  • Sales and Upselling: Identify opportunities to upsell and cross-sell our products and services, ensuring customers receive the best possible solution for their needs.
  • Team Collaboration: Work collaboratively with other team members to achieve sales and customer satisfaction goals.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 6 months of customer service and/or sales experience in a retail environment preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer experiences.
What We Offer

As a Mobile Associate at T-Mobile, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. You will also have access to ongoing training and development opportunities to help you grow in your career.



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