Support Specialist
12 hours ago
We are seeking a highly skilled and enthusiastic Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will also provide exceptional customer service, maintaining a positive and welcoming environment for our guests.
Key Responsibilities- Repair and maintain games, simulators, and technical equipment in a timely and efficient manner
- Provide excellent customer service, responding to guest inquiries and resolving issues in a professional and courteous manner
- Assist guests with game-related issues, providing clear and concise instructions and support
- Maintain a clean and organized workspace, adhering to safety and health standards
- Collaborate with other team members to achieve common goals and objectives
- High school diploma or equivalent required
- 1-2 years of experience in a technical or customer service role preferred
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Excellent communication and interpersonal skills, with a strong focus on customer service
- Ability to lift up to 30 pounds and work in a standing position for extended periods
As a Support Technician at Dave & Buster's, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer, committed to fostering a diverse and inclusive work environment.
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