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Senior Claims Support Specialist

2 months ago


Myrtle Beach, South Carolina, United States BlueCross BlueShield of South Carolina Full time
Position Overview

We are seeking a dedicated Senior Claims Support Specialist to become a part of our team at BlueCross BlueShield of South Carolina. In this pivotal role, you will be responsible for delivering timely, precise, and comprehensive responses to inquiries related to claims processing.

Key Responsibilities
  • Provide exceptional customer service by addressing client inquiries with professionalism and courtesy.
  • Ensure accurate processing of claims and resolve any discrepancies efficiently.
  • Maintain thorough knowledge of healthcare policies and procedures to assist customers effectively.
  • Collaborate with team members to enhance service delivery and improve customer satisfaction.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to delivering high-quality service in a fast-paced environment. Experience in claims processing or customer service within the healthcare sector is preferred.

Join us in making a difference in the lives of our members through dedicated service and support.