Customer Service Representative

4 days ago


Lexington, Kentucky, United States Wise Staffing Group Full time
Job Summary

We are seeking a dedicated and friendly Client Support Specialist to join our team at Wise Staffing Group. As a Client Support Specialist, you will be responsible for handling multi-phone lines and providing excellent service to our clients.

Key Responsibilities
  • Manage multi-phone lines and promptly answer incoming calls
  • Assist clients with inquiries, appointment scheduling, and prescription refills
  • Coordinate communication between clients and veterinary staff
  • Provide basic information about services, pricing, and policies
  • Maintain accurate records of client interactions and transactions
  • Handle customer complaints and ensure timely resolution
Requirements
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Basic knowledge of veterinary terminology is a plus
  • Proficiency in using computer systems and phone systems
  • Compassionate attitude towards animals and pet owners
About This Opportunity

This is a rewarding opportunity for individuals who enjoy working with people and have a passion for animal care. If you meet the requirements and are eager to contribute to our team, we encourage you to apply.



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